Jametta McConner

*Signed individuals up for a new membership and processed credit cards.

*Processed membership renewals, changes, cancellations, or upgrades.

*Related building, business, product, etc.. information.

*Also was trained and assisted with products returns.

*Worked in the membership department for several years of my Costco employment.

*Scheduling and maintaining appointments.

*Operating the phone and messages.

*Processing hearing orders, supplies, and maintenance.

*Greeting members and assisting them with servicing/needs.

*Cleaning and preforming minor repairs of hearing aids.

• Testing hearing with complete audiological examinations.
• Fit devices for maximum comfort and effectiveness.
• Educate clients of proper use, maintenance, and expectations.
• Counsel patients and families on communication strategies and effects of hearing loss.
• Perform basic screening procedures and ear canal status using a otoscope.
• Learn quickly new skills and apply them to daily tasks, improving efficiency, and productivity.
• Carry out day-day-day duties accurately and efficiently.
• Demonstrate respect, friendliness and willingness to help wherever needed.
• Work flexible hours such as nights and weekends.
• Perform duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Maintain energy and enthusiasm in a fast-paced environment.
• Use critical thinking to break down problems, evaluate solutions and make decisions.
• Offer friendly and efficient service to customers, handled challenging situations with ease.
• Develop and maintain courteous and effective working relationships.

• Cleaned and sanitized cashier workstation.
• Helped memebers complete purchases and locate items.
• Removed trash, swept and mopped floors for professional appearance.
• Answered questions about store policies and addressed members concerns.
• Worked with other associates to support cashiers and management needs.
• Packed members orders into boxes and bags, transferring to shopping cart.
• Retrieved items for members and verified prices.
• Operated cash register.
• Assisted in various other departments such as Food Court, Photo, Bakery, and Pharmacy.