Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamey Allers

La Center

Summary

Accomplished account management professional with a proven track record of cultivating client relationships, increasing revenue, and managing complex accounts. Known for prioritizing teamwork, adaptability, and delivering results. Skilled in strategic planning, client communication, and problem-solving. Dependable and flexible in response to changing business needs.

Overview

14
14
years of professional experience

Work History

Account Manager

CPG Marketing
02.2013 - Current


  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Actively participated in networking events within the industry, expanding professional connections and generating leads.
  • Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions.
  • Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
  • Streamlined internal processes for better efficiency in account management tasks.
  • Improved overall team productivity by implementing best practices in organization and time management.
  • Assisted in the development of training materials for new hires, ensuring smooth onboarding process.
  • Implemented CRM system to track client interactions and provide the sales team feedback.
  • Leveraged CRM tools to maintain accurate records of client interactions and transactions. Including order entry and promotional allowances.
  • Conducted quarterly business reviews with major accounts to assess satisfaction and identify areas for improvement.

Office Manager/Bookkeeper

One Inch Round
12.2010 - 12.2012
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Payroll and Commission pay outs.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.

Education

AAS - Respiratory Therapy

Concorde Career College
Portland, OR

Skills

  • Quickbooks/EDI/SAP/Deal Capture/Office plus many other computer programs
  • Database management
  • Sales support administration
  • Full-service accounting support
  • Strategic planning and budgeting, including reporting functions
  • Proven customer service, Order Entry, and account management skills
  • Customer service
  • Teamwork and collaboration
  • Client relationship management
  • Account oversight
  • Issue resolution
  • Documentation and reporting
  • Project management
  • Customer relationship management (CRM)
  • Sales reporting
  • Operations

Timeline

Account Manager

CPG Marketing
02.2013 - Current

Office Manager/Bookkeeper

One Inch Round
12.2010 - 12.2012

AAS - Respiratory Therapy

Concorde Career College

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