JAMEY JOHNSTON
Norwalk,IA
Summary
Results-driven Sales Manager with over ten years of experience in sales and event management. Proven success in driving revenue growth, building long-term client relationships, and executing successful group and corporate sales strategies. Strong background in account management, contract negotiation, and delivering exceptional customer experiences within leading hospitality organizations.
Overview
11
11
years of professional experience
Work History
Sales Manager
Sheraton West Des Moines
04.2023 - Current
- Manage group and corporate sales accounts to maximize revenue and occupancy.
- Develop and maintain strong relationships with clients, ensuring repeat business and satisfaction.
- Collaborate with event and operations teams to deliver seamless group experiences.
- Analyze market trends and adjust sales strategies to meet changing demand.
Sales Manager
Prairie Meadows
10.2021 - 04.2023
- Oversaw sales for corporate meetings, conventions, and special events within a casino and hotel environment.
- Negotiated contracts and customized proposals to meet client needs and achieve revenue goals.
- Partnered with marketing to promote event offerings and enhance brand visibility.
Sales Manager
Sheraton West Des Moines
10.2019 - 10.2021
- Generated and managed group sales accounts across multiple market segments.
- Collaborated with catering and event planning teams to ensure client satisfaction.
- Implemented creative sales tactics resulting in increased bookings and higher event conversion rates.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Convention Services Manager
Oklahoma City Convention Center
03.2017 - 10.2019
- Coordinated logistics for conventions, meetings, and special events, ensuring smooth execution.
- Served as the primary liaison between clients and operational departments for events up to 4,500 attendees.
- Created detailed timelines and budgets for events to meet all deadlines.
- Streamlined event service processes to improve communication and efficiency.
Catering/Group Sales Manager
Oklahoma City Zoo and Botanical Garden
03.2015 - 03.2017
- Managed group sales, catering, and event coordination for public and private functions.
- Increased event sales through targeted marketing and community partnerships.
- Oversaw vendor coordination and client relations to ensure high-quality experiences.
Education
Bachelor of Arts - Public Relations, Advertising, and Applied Communication
University of South Florida
Tampa, FL05.2007
Skills
- Hospitality & Event Sales
- Client Relationship Management
- Contract Negotiation
- Strategic Account Development
- Team Collaboration & Leadership
- Revenue Growth Strategies
- Customer Service Excellence
Websites
Timeline
Sales Manager
Sheraton West Des Moines
04.2023 - Current
Sales Manager
Prairie Meadows
10.2021 - 04.2023
Sales Manager
Sheraton West Des Moines
10.2019 - 10.2021
Convention Services Manager
Oklahoma City Convention Center
03.2017 - 10.2019
Catering/Group Sales Manager
Oklahoma City Zoo and Botanical Garden
03.2015 - 03.2017
Bachelor of Arts - Public Relations, Advertising, and Applied Communication
University of South Florida
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