Jami Bellard

Spent 10 years parenting 3 children. Now eager to return to pursuing a fulltime career. In that time:

• Managed and budgeted household of five people.
• Taught 3 children, maintained curriculums and improved academic performances.
• Volunteered and organized fundraising events for school and extracurricular activities.
• Networked with other moms, buying, selling and trading children's clothes on social media platforms.
• Stayed up-to-date on current customer service trends, including in-app customer and self-service support and automation.

Responsible for overseeing the daily operational expectations, human resources, profitability, store layout, staff development and loss prevention standards at four retail locations with approximately 50 employees.

• Hired and trained store managers and staff members
• Oversaw company customer service standards and expectations
• Created and maintained company visual merchandising standards
• Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Promoted to oversee 11 managers in three retail stores located in the New Orleans/ Baton Rouge, Louisiana area. Ensured all corporate expectations were executed, focusing on customer service, store layout and staff development. My main targets for these stores included profitability, low shrink, maintaining wage costs, visual merchandising and human resources.

• Regional trainer for new store managers
• Participated in 8 new store openings
• Coordinated District seasonal meetings
• Served as the Regional "Built for Speed" Captain
• Planned Loss Prevention Market Meetings

• Worked with store managers to implement new displays, promotions and store layout changes.
• Created interior displays to promote products in alignment with corporate sales objectives.
• Greeted customers and helped with product questions, selections and purchases.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Used point-of-sale systems to process payments and check inventory levels.
• Stocked merchandise, clearly labeling items and arranging according to size or color.

• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Worked with store managers to implement new displays, promotions and store layout changes.
• Maintained payroll operations and employee records by calculating, collecting and entering confidential data.
• Created employee schedules to align coverage with forecasted demands.
• Developed inventory reports to provide management with comprehensive data on inventory levels.
• Managed clientele book and records.

• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Prepared and updated project status reports, processed purchase orders and invoices and updated daily tracking reports and files to maintain wage cost and low shrink.
• Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
• Rotated merchandise and displays to feature new products and promotions.