Jami Bennett
Raleigh,NC
Summary
Sales professional prepared for role requiring focus on client engagement and revenue growth. Skilled in identifying customer needs and crafting personalized sales strategies that drive results. Reliable team player with commitment to collaboration and adaptability, ensuring seamless integration with dynamic team environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Business Operations Analyst
DirectTV
06.2022 - 02.2025
- Data cleaning and analysis
- Responsible for analysis and evaluation of business problems and development of solutions
- Perform research and analysis and reporting findings for use in supporting operational and business objectives
- Reduce 20 percent of business revenue leakage through the identification and resolutions of fraudulent DirecTV and ATT accounts
- Developed comprehensive reports to inform strategic decision-making for senior leadership.
Integration Business Analyst
Xylem- Sensus
05.2019 - 10.2021
- Achieved project cohesion by coordinating and conducting project kick-off meetings and integration review sessions with stakeholders
- Managed over 20 projects simultaneously through CRM - Salesforce and other internal tools with over 85% on time completion rate
- Satisfy clients' demands with successful integration file mapping between external systems and Sensus Analytics.
- Enhanced customer loyalty with targeted analytics strategies, pinpointing areas for improvement in service delivery.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Technical Inside Sales
Xylem
03.2018 - 05.2019
- Commercial support up to and including order execution and follow up utilizing ERP system to help increase revenue by 10%
- Create project technical manuals based on internally supplied quotations and customer requirements
- Use CRM software to maintain detailed contact logs and account records for over 100 accounts
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Regional Account Manager
Prysmian Cables & System, LLC
01.2016 - 02.2018
- Established strong client relationships through regular communication, attentive service, and prompt issue resolution.
- Managed orders, pricing, production and logistics of product lines
- Achieved regional sales targets by developing strategic plans and executing effective account management practices.
- Provided exceptional customer service, leading to increased client retention rates and long-term partnerships.
- Assisting in generating over $500,000 in sales per fiscal year
- Managing over 20 domestic and international accounts through SAP ERP
- Reviewed orders and client requests to streamline delivery services and resolve material shortages.
- Prepared pricing strategies for customers to enhance sales and increase profitability.
Education
MBA - Marketing
Winthrop University
Rock Hill, SC12.2022
Bachelor of Science - Integrated Marketing Communications
Winthrop University
Rock Hill, SC05-2015
Skills
- Creative Solutions
- Salesforce and CRM Proficiency
- Sales and Marketing Support
- Stakeholder Management
- Forecasting
- Train staff
- Project coordination
- SQL proficiency
- Data Analysis
- Communication Skills
- Organizational Skills and Time Management
- Microsoft Excel
Certification
Google Analytics
Affiliations
American Marketing Association
Timeline
Business Operations Analyst
DirectTV
06.2022 - 02.2025
Integration Business Analyst
Xylem- Sensus
05.2019 - 10.2021
Technical Inside Sales
Xylem
03.2018 - 05.2019
Regional Account Manager
Prysmian Cables & System, LLC
01.2016 - 02.2018
MBA - Marketing
Winthrop University
Bachelor of Science - Integrated Marketing Communications
Winthrop University
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