Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jami Bonanno

East Barre,Vermont

Summary

Detail-oriented and compassionate Certified Pharmacy Technician with 17 years of experience in retail and long-term care pharmacy settings. Skilled in prescription processing, insurance adjudication, medication synchronization, and regulatory compliance. Experienced in home medication management, including medication reconciliation, patient education, and adherence support. Dedicated to accuracy, patient safety, and delivering exceptional customer service.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Long-Term Care Pharmacy Technician

Health Direct – Long-Term Care Pharmacy
Williston, VT
10.2024 - Current

Prepared and dispensed medications for assisted living facilities, skilled nursing facilities, and hospice patients.

  • Managed unit-dose and multi-dose packaging systems (bingo cards, strip packaging).
  • Processed cycle fills, STAT orders, and emergency medication deliveries.
  • Ensured compliance with state and federal LTC regulations.
  • Communicated with nurses and providers to clarify prescriptions and resolve discrepancies.
  • Maintained accurate documentation for controlled substances and audit readiness

Home Medication Management Technician

Washington county, Vermont
06.2010 - Current
  • Conducted in-home medication reviews and reconciled prescriptions following hospital discharge.
  • Identified duplicate therapies and adherence barriers; reported findings to supervising pharmacists.
  • Educated patients and caregivers on proper medication administration and storage.
  • Assisted with pillbox setup and medication organization systems.
  • Monitored refill timelines and coordinated with prescribers and pharmacies.
  • Helped reduce readmissions through proactive medication oversight.

Pharmacy Technician

Montpelier Pharmacy- Kinney Drugs’s– Out Patient Pharmacy
Montpelier/Waterbury, Vermont
12.2010 - 10.2024
  • Processed 250+ prescriptions daily with high accuracy and efficiency.
  • Entered prescription data, resolved insurance rejections, and managed prior authorizations.
  • Provided excellent customer service by counseling patients on medication use under pharmacist supervision.
  • Medicine-On-Time Multi Med Packaging and Distribution

Pharmacy Technician

Rite Aid
Montpelier, Vermont
06.2009 - 12.2010
  • Retail Pharmacy Technician

Education

High School Diploma -

Spaulding High School
Barre, VT

Skills

  • Prescription Processing & Data Entry
  • Insurance Billing & Prior Authorizations
  • Medication Reconciliation
  • Medication Packaging (Bingo Cards, Unit Dose)
  • Home Medication Management
  • Medication Therapy Support
  • Controlled Substance Handling
  • Customer & Patient Education
  • Pharmacy Software (Mckesson, FrameworkLTC, Mediprocity)
  • Microsoft Office (Word, Excel, Outlook, Teams)
  • Electronic Health Records (EHR)
  • Strong attention to detail
  • Excellent communication skills
  • Ability to work in high-volume environments
  • Compassionate patient-centered care approach

Certification

  • Certified Pharmacy Technician (CPhT) – Pharmacy Technician Certification Board (NHA)
  • State Registered Pharmacy Technician – Vermont

Timeline

Long-Term Care Pharmacy Technician

Health Direct – Long-Term Care Pharmacy
10.2024 - Current

Pharmacy Technician

Montpelier Pharmacy- Kinney Drugs’s– Out Patient Pharmacy
12.2010 - 10.2024

Home Medication Management Technician

06.2010 - Current

Pharmacy Technician

Rite Aid
06.2009 - 12.2010

High School Diploma -

Spaulding High School