Jami Brackin
Tustin,CA
Summary
Dynamic and detail-oriented professional with proven expertise in home management at McCrosskeys Inc. Skilled in organizational efficiency and vendor management, I excel in high-pressure environments. Proficient in Microsoft Office and customer service, I consistently deliver quality results while fostering strong communication and teamwork.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Private House Manager
McCrosskeys Inc
01.2023 - 02.2025
- The House Manager's role involved streamlining, overseeing, and comprehensively managing the operations of a private residence, always maintaining the highest standards.
- I remained calm and performed effectively under pressure, while demonstrating strong organizational skills, proven home management expertise, attention to detail, and the ability to manage vendors assertively.
Certified Business Inspector
TrendSource
06.2017 - 09.2023
- I have undergone extensive background checks and screenings as part of an unbiased third party to perform legally required onsite inspections and verifications for local businesses.
- I ensure the highest quality results and findings based on the company's, industry's, local, or national rules and regulations.
Customer Service Rep/ Shift Supervisor
Edible Arrangements
02.2016 - 05.2017
- I was the closing shift supervisor.
- I worked alone in a very busy, fast paced environment.
- I also ordered fruit, did inventory, payroll, hired and trained new employees.
- Along with making the fruit arrangements, made sales and up sales and closed the store and drawer at night.
Dispatcher/Customer Service Representative
Abe's Garage Door
01.2014 - 02.2015
- I worked in a very busy and fast paced environment, with an extremely high daily call volume.
- I would answer phones and dispatch repair man accordingly.
- While creating and managing work orders, invoices and production rates of garage door repair and replacement jobs with new and existing clients.
- I would complete various daily tasks, while contributing and maintaining an organized and efficient office.
Youth Advisor
Operation Read
01.2012 - 05.2012
- Company Overview: This nonprofit organization provides tutoring and mentoring to youth who are in the juvenile hall system ages 10 to 17; and whom also read below the fourth grade level.
- I volunteered with a Los Angeles County juvenile hall education agency called Operation Read.
- This nonprofit organization provides tutoring and mentoring to youth who are in the juvenile hall system ages 10 to 17; and whom also read below the fourth grade level.
Cashier Follett Bookstore
RUSH
12.2009 - 04.2010
- I was a temporary cashier at the book store inside CSUN.
- It was extremely busy and fast faced.
- My job was to greet customers, stock and carry items to their appropriate place, do sale transactions using proper money handling techniques, textbook rentals and returns.
College Writing Consultant
LAVC Writing Center
08.2005 - 05.2007
- I conducted 30 minute one-on-one tutoring sessions with different levels of college students.
- The sessions I taught covered topics such as, MLA formatting, basic computer skills, and essay writing.
- In addition, I held private workshops that cover specific areas of the creative writing process.
Tutor
Learning With Laptops
02.2004 - 11.2005
- I provided high quality after school educational tutoring services that were constructed around using a laptop that we provide for the student.
- I would engage with them through technology via interactive programs and online lessons.
- This opportunity have the student the ability to not only improve their specific subject, but to also learn how to use the internet and navigate a computer successfully.
Education
Master's degree - Public Administration
Regent University
Richmond, VA06.2025
Bachelor's degree - Sociology
California State University
Northridge, CA05.2010
Skills
- Microsoft Office
- Excel
- Outlook
- QuickBooks
- Powerpoint
- Sales
- Fast learner
- Data Entry
- Management
- Customer Service
- Time Management
- Word
- Writing skills
- Human resources
- Banquet experience
- Serving
- Restaurant experience
- Communication skills
- Typing
- Organizational skills
- Office experience
- Phone etiquette
- Accounting
Certification
- CPST Child Passenger Safety Technician, 04/01/10, 04/01/14, I was certified and licensed as a Standardized Child Passenger Safety Technician. I inspected and installed all makes and brands of child car seats. Conducted safety inspections at various locations to ensure that the parents had the most accurate knowledge of how to safely and correctly install a car seat.
- CPR/AED/ First Aid for Professional Rescuers and Health Care Providers, 11/01/15, Present
Additional Information
I am an outgoing person with great personal and written communication skills. My work ethic consists of a driven, high energy level, fast paced and innovative approach to completing the tasks at hand. I am honest, dependable, a fast learner and willing to learn. I posses valuable knowledge and credentials that I would like to contribute to an organization that has potential for me to grow with them.
Personal Information
Work Permit: Authorized to work in the US for any employer
Affiliations
Pi Alpha Alpha- the international honor Society for public affairs and administration.
Pi Sigma Alpha- the national political science honor Society.
Timeline
Private House Manager
McCrosskeys Inc
01.2023 - 02.2025
Certified Business Inspector
TrendSource
06.2017 - 09.2023
Customer Service Rep/ Shift Supervisor
Edible Arrangements
02.2016 - 05.2017
Dispatcher/Customer Service Representative
Abe's Garage Door
01.2014 - 02.2015
Youth Advisor
Operation Read
01.2012 - 05.2012
Cashier Follett Bookstore
RUSH
12.2009 - 04.2010
College Writing Consultant
LAVC Writing Center
08.2005 - 05.2007
Tutor
Learning With Laptops
02.2004 - 11.2005
Master's degree - Public Administration
Regent University
Bachelor's degree - Sociology
California State University
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