JAMI BRANSON
South Haven,Mi
Summary
Results-driven Data Entry Clerk actively seeking a work from home role to utilize database management prowess. Strong background in error detection and correction. Eagerly pursuing an opportunity to contribute immediate value to the American Online team.
Overview
15
15
years of professional experience
Work History
Licensed Health Producer
Dialogue Direct
Holland, MI
09.2012 - Current
- Calculate quotes, educate potential clients on insurance options
- Handle inbound calls for existing and prospective clients to select appropriate insurance policies
- Explain Policy Options for the under 65 individual market as well as Medicare
- Subject Matter Expert extensively train new and existing employees
- Model exceptional customer service skills and appropriate diagnostic sales techniques
Medical Administrative Assistant
Cardiology II PC
South Haven, Mi
02.2009 - 09.2012
- Responsible for patient check-in/out, insurance verifications, multi-line phones and triage, referrals, scheduling of appointments for multiple practices, managing medical records
- Clinical duties include vital signs, verification of medications; knowledge of reading of stress tests and echocardiogram reports
Surgical Coordinator
South Haven Health System
South Haven, MI
10.2010 - 09.2011
- Scheduled appointments, surgeries, and diagnostic tests
- Obtained patient information regarding health history, medications, etc. and entered case data into a computerized scheduling system
- Coordinated Pre-Op testing appointments, also communicated daily with the OR desk regarding scheduled surgery times
- Verified insurance eligibility and benefits and obtained authorization for procedures
Education
Diploma - Medical Administrative Assistant
Everest Institute
January 2009
Skills
- Experienced in clerical and clinical technologies
- Patient referrals expert
- Insurance and collections procedures
- Thorough knowledge of insurance programs, including Medicare and Medicaid, medical terminology, and insurance terms
- Excellent proofreading skills as well as good oral and written communications skills
- Customer service oriented, skilled with greeting patients, scheduling appointments and preparing patient charts
- Strong Multi-tasker and Detail-Oriented
Timeline
Licensed Health Producer
Dialogue Direct
09.2012 - Current
Surgical Coordinator
South Haven Health System
10.2010 - 09.2011
Medical Administrative Assistant
Cardiology II PC
02.2009 - 09.2012
Diploma - Medical Administrative Assistant
Everest Institute
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