Summary
Overview
Work History
Education
Skills
Certification
Sign Language
Languages
Timeline
Hi, I’m

Jami Couch

Snyder,TX
Jami Couch

Summary

Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities. Compassionate [Job Title] possesses gentle touch and caring attitude centered on treating people with dignity and respect. Expertise in [Area of expertise]. Collaborative team player with strong clinical and interpersonal skills. Available [Number] hours per week, weekends and evenings. Experienced non-medical Care Provider offering [Number] years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail. Compassionate [Job Title] assists elderly or disabled clients and patients from hospices or recovery centers. Observes and reports on patient status, cleans and organizes living quarters and provides companionship. Demonstrated knowledge of vital sign reading and proper aseptic and infection control policies. Experienced [Job Title] knowledgeable about safe patient ambulation, personal grooming assistance and housekeeping. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support. Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness, and household activities. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

21
years of professional experience
1
Certification

Work History

Dorothy Rosson

Caregiver
04.2023 - Current

Job overview

  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained entire family's schedule and organized events.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
  • Assisted with daily living activities, running errands, and household chores.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted patients with self-administered medications.
  • Completed regular check-ins and progress report for each client.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Scheduled daily and weekly care hours for client caseload.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Strengthened communication skills through regular interactions with others.

Allsup's

Cashier
02.2022 - 01.2023

Job overview

  • Processed refunds and exchanges in accordance with company policy.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Greeted customers entering store and responded promptly to customer needs.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Learned duties for various positions and provided backup at key times.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Used POS system to enter orders, process payments and issue receipts.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Supported management in implementing operational improvements such as updated training manuals or revised schedules.

Goodlife Nursing Home

Caregiver
02.2020 - 01.2023

Job overview

  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained entire family's schedule and organized events.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
  • Assisted with daily living activities, running errands, and household chores.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted patients with self-administered medications.
  • Completed regular check-ins and progress report for each client.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
  • Assisted clients with activities of daily living, promoting independence and quality of life.

Mafia Customs & Auto Repair

Secretary
01.2003 - 01.2016

Job overview

  • Managed filing system, entered data and completed other clerical tasks.
  • Increased staff productivity with efficient meeting coordination and streamlined agenda preparation.
  • Facilitated communication between departments for improved collaboration and project success.
  • Composed inter-office correspondence and provided product and service information to customers.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Booked airfare, hotel, and ground transportation to coordinate office travel.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Implemented new office procedures to improve workflow efficiency while reducing administrative errors.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Drafted agendas, recorded minutes and generated documents to facilitate meetings.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Performed research to collect and record industry data.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Screened visitors and issued badges to maintain safety and security.
  • Established administrative work procedures to track staff's daily tasks.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Created and updated records and files to maintain document compliance.
  • Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Developed strong working relationships with vendors to ensure timely delivery of supplies at the best possible prices.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Created detailed reports summarizing critical data points such as budgets or performance metrics for easy review by upper management.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Improved document processing times by implementing digital archiving systems and reducing paper waste.
  • Maintained electronic filing systems and categorized documents.

Catherine Blake

Caregiver
06.2004 - 02.2007

Job overview

  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Maintained entire family's schedule and organized events.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
  • Assisted with daily living activities, running errands, and household chores.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
  • Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted patients with self-administered medications.
  • Completed regular check-ins and progress report for each client.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
  • Recorded status and duties completed in logbooks for management.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Scheduled daily and weekly care hours for client caseload.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Organized and detail-oriented with a strong work ethic.
  • Resolved problems, improved operations and provided exceptional service.
  • Passionate about learning and committed to continual improvement.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Skilled at working independently and collaboratively in a team environment.
  • Applied effective time management techniques to meet tight deadlines.
  • Learned and adapted quickly to new technology and software applications.
  • Delivered services to customer locations within specific timeframes.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Gained strong leadership skills by managing projects from start to finish.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Strengthened communication skills through regular interactions with others.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Education

Pekin Community High School
Pekin, United States

High School Diploma
05.1996

University Overview

Skills

  • Time management abilities
  • Strong Ethics
  • Mobility Assistance
  • Analytical Skills
  • Schedule Management
  • Bedside Care
  • Problem Identification
  • Infection Control
  • CPR/AED
  • Resident Care Partner (RCP)
  • Attentive to People
  • Safety Compliance
  • First aid and safety
  • Medication Management
  • Heartsaver CPR AED
  • Personal Care Aide
  • Personal Oxygen Delivery
  • Chronic Disease Management
  • Direct Patient Care
  • Client Transportation
  • Multitasking Abilities
  • State regulations knowledge
  • Adaptability and Flexibility
  • Medical record-keeping
  • Heartsaver First Aid (First Aid)
  • End of life care
  • Care Plan Management
  • Housekeeping
  • Ability to Lift
  • Emotional Support
  • Flexible Schedule
  • Patient Assessments
  • Certified in CPR/AED
  • Family Member Training
  • COVID-19 Safety Policies
  • Flexible schedule and availability
  • Respectful and Compassionate
  • Interpersonal Skills
  • Childcare experience
  • Problem-Solving
  • Case Review
  • HIPAA Compliance
  • Incapacitation care
  • Caring Companionship
  • Medication and Appointment Reminders
  • Decision-Making
  • Written Communication
  • Dependable and Responsible
  • Blood Glucose Monitoring
  • Supportive Companionship
  • Interior decorating
  • Multitasking and Organization
  • Vitals Monitoring and Documentation
  • Professional Demeanor
  • Progress Tracking
  • Transportation Services
  • Communication Assistance
  • Heartsaver CPR AED (CPR AED)
  • Meal Planning and Preparation
  • Laptop and Tablet Operation
  • Remote Video Conferencing
  • Project Planning
  • Patient Care
  • Dementia Care
  • Reliability
  • Fast Learner
  • Compassionate communication
  • Emergency Response
  • Diet and Nutrition
  • Team Collaboration
  • Personal Care Homemaker (PCHM)
  • Errands
  • Supportive Personality
  • Heavy Lifting
  • Daily living assistance
  • Word Processing
  • Direct Care Aide (DCA)
  • Meal Preparation
  • Filing and data archiving

Certification

  • PCHM - Personal Care Homemaker
  • NCPCT - Patient Care Technician
  • PCA - Personal Care Aide
  • DCA - Direct Care Aide
  • PCW - Personal Care Worker
  • CPCT/A - Patient Care Technician/Assistant

Sign Language

Sign Language

I was deaf from 3 to 15 years old. I use my sign language to help.

Languages

English
Full Professional

Timeline

Caregiver
Dorothy Rosson
04.2023 - Current
Cashier
Allsup's
02.2022 - 01.2023
Caregiver
Goodlife Nursing Home
02.2020 - 01.2023
Caregiver
Catherine Blake
06.2004 - 02.2007
Secretary
Mafia Customs & Auto Repair
01.2003 - 01.2016
Pekin Community High School
High School Diploma
Jami Couch