Crew Member
Wendy's
Ironton
11.2024 - Current
- Interacted pleasantly with guests to deliver quality customer service.
- Wiped down tables and equipment, swept and refilled stock.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Worked drive thru window
- Packed fast food products in approved containers, cups, and bags.
- Resolved customer complaints in a professional manner.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Served food quickly for positive guest experiences.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Directed patrons to restrooms and other amenities within facility.
- Educated customers on menu items, product ingredients and nutritional values.
- Checked expiration dates on all products before serving them to customers.
- Restocked kitchen supplies including food products and utensils.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Organized and restocked supplies to support operations and team productivity.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Brewed and served coffee and tea with preferred add-ins.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Processed payments on cash register and counted back bills and change to patrons.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Presented orders to guests within anticipated service times.
- Upheld high standards of productivity and quality in operations.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Scrubbed and polished counters to remove debris and food.