Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jami Delacruz

Yatesville,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

26
26
years of professional experience

Work History

General Manager

CEY Farms
03.2016 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed budget implementations, employee evaluations, and contract details.
  • Collaborated with cross-functional teams to develop innovative solutions.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Reported issues to higher management with great detail.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

Owner/Operator

Samples Horseshoeing
05.2003 - 02.2016
  • Managed day-to-day business operations.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
  • Fostered strong professional network and partnership building skills to connect with quality leads.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Pharmacy Tech II

Silvertown Pharmacy
08.1997 - 05.2003
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted and labeled prescriptions with correct item and quantity.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Collected co-payments or full payments from customers.

Education

Incomplete -

Columbus Tech
Columbus, GA
03.2006

High School Diploma -

Upson Lee High School
Thomaston, GA
05.2003

Skills

  • Public Relations
  • Bookkeeping
  • Accounting
  • Payroll
  • Office Admin
  • Computer Skills
  • Quickbooks and Excel
  • Proficient
  • Phone System/Messages
  • Record Keeping
  • Filing
  • Customer Service
  • Farm Machinery Proficient
  • Livestock Management
  • Organization
  • Scheduling
  • Customer Relationship Management
  • Business Administration
  • Schedule Management
  • Operations Oversight
  • Project Management
  • Sound Judgment
  • Team Player
  • Effective Leader
  • Administrative Skills
  • Proficient in [Quickbooks] [Microsoft Excel]
  • Efficient Multi-Tasker
  • Networking Abilities
  • Project Planning
  • Purchasing and Planning
  • Operations Management

Timeline

General Manager

CEY Farms
03.2016 - Current

Owner/Operator

Samples Horseshoeing
05.2003 - 02.2016

Pharmacy Tech II

Silvertown Pharmacy
08.1997 - 05.2003

Incomplete -

Columbus Tech

High School Diploma -

Upson Lee High School

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Jami Delacruz