Jami Erkkila
Eau Claire,WI
Summary
Motivated full-time college student, currently enrolled and seeking opportunity to apply skills. Excellent with customer service, problem solving, organization, and working in a faced paced environment.
Overview
4
4
years of professional experience
Work History
Library Lead Student Assistant
University of Wisconsin-Eau Claire
Eau Claire, WI
01.2023 - Current
- Helped patrons check out and return library materials.
- Organized book shelves, returning books to their proper places.
- Assisted patrons with locating materials and providing basic information about library services.
- Provided guidance and support to fellow students.
- Responsible for supervising and directing the student work force for an efficient operation.
Cashier
Gordy's Gift and Garden
Hermantown, MN
06.2023 - 08.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Processed returned merchandise by strictly following store return and exchange procedures.
Kitchen Assistant
Proctor Pizza
Proctor, MN
08.2021 - 07.2022
- Sanitized kitchen surfaces and equipment to comply with food safety regulations
- Portioned food for dine-in or take-out orders and double-checked accuracy to reduce errors
- Helped customers build menus with recommendations to match different events
- Completed daily opening, closing and shift change tasks to keep the kitchen clean and efficient
- Circulated kitchen area to receive work assignments and identify support tasks
- Received guest complaints and responded in line with company policy
Dining Assistant
Edgewood Healthcare
Hermantown, MN
03.2020 - 08.2021
- Responded to special requests promptly to boost customer satisfaction
- Reset dining area tables between customers by clearing dishes, wiping down surfaces and restocking supplies
- Refilled beverages and monitored ice and drink stations for cleanliness
- Addressed dining room spills quickly to reduce safety hazards
- Greeted guests and escorted to available tables
- Took drink orders and monitored guest needs for refills
- Supported busy periods by transporting glassware and utensils to and from dining room
- Maintained sanitation standards by frequently cleaning tables, buffets and high-touch surfaces
- Interacted with guests and at dining events and upheld employer's customer service expectations
Education
Bachelor of Science - Social Work
University of Wisconsin - Eau Claire
Eau Claire, WI05-2026
High School Diploma -
Proctor Senior High School
Proctor, MN05-2022
Skills
- Communication Skills
- Problem Solving Skills
- Organizational Skills
- Teamwork
- Flexibility
- Responsibility
- Customer service
- Multitasking
Languages
English, Native
Timeline
Cashier
Gordy's Gift and Garden
06.2023 - 08.2023
Library Lead Student Assistant
University of Wisconsin-Eau Claire
01.2023 - Current
Kitchen Assistant
Proctor Pizza
08.2021 - 07.2022
Dining Assistant
Edgewood Healthcare
03.2020 - 08.2021
Bachelor of Science - Social Work
University of Wisconsin - Eau Claire
High School Diploma -
Proctor Senior High School
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