Experienced with strategic planning, team leadership, and operational management. Utilizes comprehensive business acumen to drive efficiency and innovation. Job-to-job track record of fostering collaborative environments and achieving high-impact results.
Overview
9
9
years of professional experience
Work History
Senior Manager, Learning Design (COE)
HUB Internatioanl
03.2025 - Current
Provide strong leadership to enhance team productivity and morale.
Lead cross-functional teams to achieve project milestones and deliver high-quality results.
Establish strong relationships with clients and stakeholders, ensuring long-term partnerships
Collaborate closely with peers from other departments to drive organizational success jointly as one cohesive unit.
Manage large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
Mentor junior staff members for skill development and career progression within the organization.
Implement and develop operational standards, policies, and procedures.
Achieve operational excellence by streamlining processes and implementing best practices.
Demonstrate exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
Conduct performance evaluations, compensation, and hiring to maintain appropriate staffing requirements.
Balance competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.
Evaluate hiring, firing, and promotion requests.
Manager, Learning Design (COE)
HUB International
01.2023 - 03.2025
Hired and led a skilled team of learning and development consultants (full-time and contract), providing strategic work planning and quality oversight for all instructional design and development initiatives
Led and championed a comprehensive redesign of department processes to align with agile principles, enhancing responsiveness and effectiveness
Developed and implemented objectives and key results for the Design team to enhance performance and accountability
Oversaw the Enterprise Learning and Development portfolio, ensuring alignment with organizational goals and priorities
Designed, developed, and executed an enterprise technology and operations L&D strategy focused on SaaS and DaaS solutions
Created and delivered engaging and effective learning designs that cater to diverse learner needs
Developed a robust competency model for instructional design and technical writing, fostering team growth and effectiveness
Co-facilitated SWOT analysis sessions to evaluate and enhance the Learning and Development function
Collaborated with enterprise L&D teams to develop comprehensive cross-functional training programs across Technology and Operations, HR, Sales, and Call Center
Worked closely with leadership to design training solutions that address a variety of business challenges
Partnered with the Change Management team to create organizational change management toolkits for enterprise initiatives
Conducted learning needs assessments to identify the most effective training modalities for diverse learner populations
Managed both financial and non-financial resource allocations for the team, ensuring optimal efficiency
Managed and motivated employees to be productive and engaged in work.
Oversaw the department budget, including headcount, resources, and professional development
Maintained and enhanced Knowledge Management Systems to promote continuous learning and knowledge sharing
Senior Learning and Development Consultant (COE)
HUB International
01.2022 - 01.2023
In addition to the responsibilities listed under Learning and Development Consultant, I also:
Act as project manager on enterprise L&D projects
Act as project manager on sales L&D projects
Collaborate with senior leadership and business partners on high-level projects
Scope project content and consult on appropriate modalities and timelines
Quality assurance on self-paced learning content
Develop a style guide for learning content design
Redesign learning content templates
Enterprise training resource management
Design instructional templates for use by the entire design team
Collaborate with the executive management team to produce a monthly podcast
Partner with the change management team to engage leadership and create meaningful change within the organization
Analyze and assess current training needs
Collaborate with SMEs to design and develop training
Project lead for learning initiatives and deliverables
Peer-to-peer leadership on various projects
Education Programs and Live Workshops Specialist
American Society of Anesthesiologists
01.2019 - 01.2021
In addition to the responsibilities listed under Education Programs and Live Workshops Coordinator I also:
Developed and managed educational webinar series
Facilitated 13 educational subcommittee meetings to build submissions the ANESTHESIOLOGY meeting
Served as the education liaison to all simulation and cadaver workshops, including overseeing education content - development, assessment, and in-kind support for ANESTHESIOLOGY
Coordinated several hundred general sessions for ANESTHESIOLOGY
Managed 35+ hands-on workshops, including faculty management for ANESTHESIOLOGY
Reviewed and approved vendor contracts
Administered timelines for educational planning
Maintained ACCME files for live meetings
Education Programs and Live Workshops Coordinator
American Society of Anesthesiologists
01.2016 - 01.2018
In addition to the responsibilities listed under Education Programs Assistant I also:
Collaborated with team members to update policies, procedures, and forms for documentation of continuing education activities
Collaborated with the team and other departments in the creation of marketing materials
Collected educational data obtained through assigned ASA activities to support presentation and/or publication development efforts
Collaborated with team members to write educational grants
Certifications in Crucial Conversations and Managing with Impact
Guest Lecturer at Elmhurst University and North Central College
Timeline
Senior Manager, Learning Design (COE)
HUB Internatioanl
03.2025 - Current
Manager, Learning Design (COE)
HUB International
01.2023 - 03.2025
Senior Learning and Development Consultant (COE)
HUB International
01.2022 - 01.2023
Learning and Development Consultant (COE)
HUB International
01.2021 - 01.2022
Education Programs and Live Workshops Specialist
American Society of Anesthesiologists
01.2019 - 01.2021
Education Programs and Live Workshops Coordinator
American Society of Anesthesiologists
01.2016 - 01.2018
M.A. - Industrial/Organizational Psychology
Elmhurst University
B.A. - Psychology
North Central College
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