Jami Fisher
Administrative Assistant
Carencro,LA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Staff Accountant /Payroll Specialist
Stratagraph, Inc.
Scott, LA
05.2021 - Current
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Managed payroll data entry and processing for 140 employees to comply with predetermined company guidelines.
- Documented and processed all garnishments for bankruptcies, student loans and child support orders.
- Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
- Documented procedures, identified areas to improve internal controls and gain additional efficiencies and implemented policy changes.
Administrative Assistant
Cypress Pipeline & Process Services, LLC
Scott, LA
08.2018 - 03.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Cross-checked purchase order, receiving report and invoice to validate invoice accuracy before payment.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Managed purchase order closeout in alignment with project processes.
- Monitored outstanding invoices and performed collections duties.
- Liaised with project management team to gain knowledge of pricing and contracts to facilitate invoicing.
- Managed invoicing and payment processing operations.
- Handled account payments and provided information regarding outstanding balances.
- Developed rapport with clients and vendors to cultivate loyalty and satisfaction.
Operations Assistant
Greene's Energy Group, Inc.
Broussard, LA
04.2012 - 08.2018
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed and maintained file system covering expenses, reports and support documentation.
- Collected, arranged and input information into database system.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Conducted invoicing and investigated accounts receivables discrepancies.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Performed targeted collections on past due accounts aged over 30 days.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
- Produced, distributed and tracked multiple monthly invoices for Oil and Gas industry.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Responded to inbound inquiries regarding accounts and payments.
- Reviewed time and attendance records to identify billable items.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Account Executive
Digitech Office Machines
Lafayette, LA
02.2009 - 04.2012
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Prospected new clientele through networking, cold calling, canvassing and referrals.
- Drove new business development through qualifying leads, building relationships and executing strategic sales.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Contacted customers as issues arose to provide prompt resolutions.
- Identified client business needs by gaining understanding of goals, objectives and processes.
- Created and executed account strategies to present services to key decision makers.
- Maximized revenue by servicing accounts and proposing new products and services to established customers.
- Conducted informational trainings and briefings to clients on new features and updated products.
Education
Certificate - Certified Nursing Assistant
Louisiana Technical College - Lafayette
Lafayette, LA03.2000
High School Diploma -
Carencro High School
Lafayette, LA05.1997
Skills
- Effective and Professional Communication
- Personnel Recordkeeping Review
- Inventory Verification
- Document Recordkeeping
- Critical Thinking and Analysis
- Processing Checks and Invoices
- Account and Ledger Reconciliations
- Accounts Payable and Receivable
- Accounting Software Systems
- General Ledger
- Deadline Attainment
- Paperwork Processing
- Payroll Preparation
- Transaction Recording
- Sage 50 Accounting Software
- Typing and 10-Key Entry
Timeline
Staff Accountant /Payroll Specialist
Stratagraph, Inc.
05.2021 - Current
Administrative Assistant
Cypress Pipeline & Process Services, LLC
08.2018 - 03.2020
Operations Assistant
Greene's Energy Group, Inc.
04.2012 - 08.2018
Account Executive
Digitech Office Machines
02.2009 - 04.2012
Certificate - Certified Nursing Assistant
Louisiana Technical College - Lafayette
High School Diploma -
Carencro High School
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