Jami Gable

• Oversaw daily operations for refuse collection and disposal services, ensuring compliance with safety and regulatory standards.
• Coordinated schedules to optimize route planning and ensure timely service delivery.
• Collaborated with customers and suppliers to address needs and resolve issues promptly, enhancing service satisfaction.
• Supervised and trained shaggers and satellite truck drivers.
• Managed and ran billing, time cards, waste management software.
• Worked on continual improvement activities on the route, in the office and in the shop
• Drove 20 yard Peterbilt, 20 yard Freightliner, 8 yard Ford f550 rear loaders and 6 yard Chevy satellite dump truck.
• Operated 20-yard McNelius and New Way packers to assist in efficient waste collection operations.
• Performed troubleshooting,mechanical repair and maintenance on equipment

• I wanted to follow up with some additional details regarding my background that were not included on my résumé.
  
  We started our garbage collection business in 2012. Following my husband's passing in December 2023, I managed and operated the business independently for 15 months until selling our stops in March 2025. I originally left my quality engineering career to help manage and run our routes.
  
  Prior to my time at Hexagon—where I worked with composite fuel tanks and helped develop the hydrogen fuel system for Mercedes—I spent 20 years at Molex in the automotive department. My roles included Quality Tech, Machine Operator, and, for the last 15 years, Senior Quality Engineer. In that role, I managed interactions with global customers (including GM, Ford, Hitachi, Delphi, and Continental) and suppliers, managing communications across time zones and traveling on-site as needed.
  
  My primary focus was on main connectors for engine control modules (ECMs) and harness connectors. I was directly involved in the manufacturing and development of ECM components from 1995 through 2026, working on projects up to a decade in advance. During my tenure at Molex, I received extensive training in Statistical Process Control (SPC), Lean Six Sigma (Green Belt), 6S, and process mapping—disciplines I have applied across various industries, including our waste management business. I am also proficient in various industry software programs and adapt quickly to new tools.
  
  While my background is extensively in quality engineering, my experience operating our garbage business gave me a strong passion for the waste management industry. I value the work, the equipment, customer interaction, and providing an essential service to the community.
  
  Given my industry experience, problem-solving background, and adaptability, I am confident I would be a valuable asset to your team and can assist across multiple operational areas as needed.
• Developed quality assurance processes for electronic components and assemblies.
• Led root cause analysis for product defects and implemented corrective actions.
• Collaborated with cross-functional teams to enhance product reliability and performance.
• Reviewed technical documentation to ensure accuracy and compliance with specifications.
• Facilitated training sessions on quality standards and inspection techniques for staff.
• Utilized statistical tools to analyze data and identify trends in quality metrics.
• Mentored junior engineers in quality control methodologies and best practices.
• Conducted audits of manufacturing processes to ensure compliance with standards.
• Evaluated customer feedback and complaints to identify areas of improvement in product quality.
• Ensured proper documentation of corrective actions taken following internal audits or customer complaints.
• Reviewed manufacturing processes, technical documents and test results for accuracy and completeness.
• Assisted with internal audits conducted by external agencies or third parties.
• Developed and implemented quality assurance procedures to ensure regulatory compliance.
• Investigated customer returns and complaints utilizing problem solving techniques such as 8D or 5 Why Analysis.
• Managed a team of Quality Inspectors responsible for monitoring incoming material inspections.
• Conducted root cause analysis on production issues related to non-conforming products.
• Collaborated with other departments such as engineering and production for process improvements.
• Monitored supplier performance by reviewing inspection reports, analyzing trends and resolving discrepancies.
• Coordinated with suppliers on corrective action plans when necessary due to non-conformance issues.
• Implemented statistical process control methods in order to monitor production processes for variations.
• Developed Key Performance Indicators for measuring overall performance of the Quality Assurance Department.
• Analyzed data from various sources, including laboratory tests and customer surveys, to measure the effectiveness of quality initiatives.
• Provided training and guidance to staff on quality systems, tools, methods and techniques.
• Assisted in the development of new products by ensuring that they meet all applicable industry standards.
• Performed auditing activities to verify adherence to established quality standards.
• Maintained current knowledge of relevant regulations pertaining to quality management systems.
• Inspected finished products prior to shipment using appropriate testing equipment or instruments.
• Created comprehensive reports highlighting key findings regarding product quality levels.
• Contributed to root cause evaluation to mitigate risk and foster continuous improvement.
• Demonstrated strong knowledge of company standards and protocols during inspections.
• Coordinated with external quality auditors during annual audits and assessments.
• Facilitated continuous improvement projects focused on reducing waste and increasing efficiency.
• Reviewed customer feedback and complaints to identify quality issues and improvement opportunities.
• Participated in product development meetings, providing input on quality considerations.
• Coordinated with cross-functional teams to enhance product quality and performance.
• Oversaw the development of quality control documentation, including test procedures and inspection criteria.
• Analyzed quality metrics and data to identify trends and areas for improvement.
• Utilized statistical process control techniques to monitor and control manufacturing processes.
• Supported the quality management system certification process, including ISO 9001.
• Conducted training sessions on quality standards and procedures for new employees and team members.
• Collaborated with engineering teams to establish quality criteria for new products.
• Managed the calibration and maintenance of quality testing equipment to ensure accuracy.
• Designed and executed test plans for product validation and reliability testing.
• Established and monitored key performance indicators (KPIs) for quality objectives.
• Managed supplier quality performance, ensuring materials met stringent quality requirements.
• Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
• Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
• Met project scope and delivery dates by planning optimal testing schedules.
• Created and maintained a database of common and known testing defects.
• Documented, triaged, and managed defects in software and worked with developers to facilitate timely resolutions.
• Monitored and facilitated bug resolutions to optimize software.
• Worked with off-site teams to complete timely tests and facilitate smooth product releases.
• Produced test scripts for new automated software testing rounds.
• Created and optimized automated testing tools for repetitive tasks.
• Participated in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
• Simulated software production environments to allow for enhanced testing.

Developed innovative product concepts for diverse industries at a leading technology firm.

Create PPAP packages for new products and submit to the customer for approval

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• Utilized CAD software to create detailed designs and prototypes for new products.
• Managed project timelines and coordinated with suppliers for material sourcing.
• Led design reviews to ensure alignment with engineering standards and best practices.
• Analyzed user feedback to enhance product functionality and user experience.
• Facilitated testing processes to validate product performance against specifications.
• Collaborated with cross-functional teams to ensure successful product launches.
• Monitored customer reviews online to gauge satisfaction levels with current offerings.
• Generated test protocols and conducted testing procedures on prototype designs.
• Developed and tested prototypes for new products.
• Reviewed competitor offerings and identified areas for improvement in own product line.
• Maintained accurate records of all activities related to the development process.
• Performed cost analysis to determine production costs of new products.
• Participated in brainstorming sessions to generate ideas for innovative products.
• Developed and implemented testing and manufacturing processes for prototypes, hand assembly, and mass production with automated equipment.
• Reviewed non-conforming products and created dispositions for resolution.
• Tracked and reported key measurements to monitor production, quality, and customer satisfaction.
• Facilitated communication between customers and suppliers to resolve concerns and improve collaboration.
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• Conducted detailed audits of inventory to ensure accuracy and compliance with company standards.
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• Supervise and manage quality technicians, and inspectors
• Travel to customer and supplier locations to ensure changes are monitored for prompt feedback of any possible wishes
• Safety and environmental auditor to ISO 14,000 and ISO 14,001 standards
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• Quality and process auditor to QS 9000, 9001 and TS16949 standards
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• Review product blueprints for errors and compliance to industry standards prior to initial release and that revision changes.
• Oversaw implementation of process changes to enhance efficiency and productivity across operations.
• Customer and supplier quality engineer, working to ensure compliance with all incoming and outgoing products
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• Certified six sigma green belt
• Conducted market research to identify emerging trends and customer needs
• Analyzed market trends to identify potential opportunities for new products.
• Developed innovative product concepts for diverse industries at a leading technology firm.
• Conducted market research to identify emerging trends and customer needs.
• Assisted with the development of marketing plans for newly released products.
• Drafted presentations highlighting the features, benefits, and advantages of new products.
• Prepared documentation related to regulatory compliance requirements for new products.
• Identified potential vendors who could supply components needed for new product lines.
• Worked closely with suppliers throughout the entire product lifecycle from conception through launch.
• Created detailed reports outlining the performance of newly released products.
• Provided technical support to customers regarding new products.
• Researched emerging technologies that could be incorporated into new product designs.
• Designed product specifications based on research and customer feedback.
• Evaluated feasibility of design ideas based on appearance, safety and market characteristics.
• Modified and refined designs to conform with customer specifications, production limitations or changes in design trends.
• Conferred with engineering to establish and evaluate design concepts for manufactured products.
• Developed manufacturing procedures and monitored designs to improve operations and product quality.
• Prepared sketches using drafting instruments, paints and brushes or computer-aided design equipment.
• Presented designs and reports to customers or design committees for approval and discussed the need for modification.
• Directed and coordinated fabrication of models or samples from sketches.
• Observed quality control procedures in accordance with company policies.
• Researched production specifications, costs and manufacturing methods and provided itemized production requirements.
• Investigated the product's safety and handling qualities and ways of distribution, usage and maintenance.