Summary
Overview
Work History
Skills
Interests
Work Availability
Quote
Timeline
Hi, I’m

Jami Gross

Customer Service
Round Lake Beach,IL

Summary

  • Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

Overview

21
years of professional experience
1
Language

Work History

Amazon.com Services LLC MKE
Kenosha, WI

Amazon Associate
10.2015 - Current

Job overview

  • MKE! Fulfillment
  • Scan, Fill, Pack Items for shipment
  • Top ten employee status for meeting company goals
  • MKE5 Sort
  • Stack, Wrap, transfer pallets
  • Problem solved customer orders

Jewel Osco
Waukegan, IL

Service Deli Clerk
08.2010 - 07.2015

Job overview

  • Take orders via phone/in person
  • Create special orders, such as: sandwich, dessert, and appetizer trays
  • Clean and organize service and kitchen areas according to OSHA regulations
  • Monitor and maintain cleanliness and safety standards
  • Customer satisfaction reward

BREWER QUILTING AND SEWING SUPPLIES
Aurora, IL

Customer Service Associate
06.2008 - 06.2009

Job overview

  • Answer inquiries, cancel accounts, and obtain details of complaints
  • Record details of inquiries, complaints, or comments, as well as actions taken
  • Ensuring customer satisfaction is my #1 goal.

JEWEL
Aurora, IL

Assistant Deli Manager
11.2006 - 06.2008

Job overview

  • Take and create special orders, such as: sandwich, dessert, and appetizer trays
  • Clean and organize service and kitchen areas according to OSHA standards
  • Perform personnel activities such as supervising and training employees
  • Monitor and maintain inventory.
  • Controlled freshness of products by rotating and removing out of code merchandise.
  • Verified inventory computations by comparing to physical counts of stock, investigating discrepancies with manager.
  • Prepared and placed meat cuts and products in display counter to catch shopper's eye and boost sales.
  • Operated slicer and price computing scale to accurately slice, weigh and label meat products.

Renaissance Realty Group, Inc
Lake Forest, IL

Real Estate Assistant
12.2001 - 05.2006

Job overview

  • With office inventory and ordering
  • Operate fax machines, copiers, multi line phone systems, Office
  • Assisted with eight real estate agents in creating and completing real estate brochures, multiple sale advertisement mailings and open houses
  • Maintain scheduling in regards to meetings and open houses
  • Create and mail real estate advertisement post cards
  • Clean and maintain office cleanliness

Skills

Typingundefined

Interests

Animal Rescue

Trail riding

Fitness

Camping

Availability
See my work availability
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Quote

The best way out is always through.
Robert Frost

Timeline

Amazon Associate
Amazon.com Services LLC MKE
10.2015 - Current
Service Deli Clerk
Jewel Osco
08.2010 - 07.2015
Customer Service Associate
BREWER QUILTING AND SEWING SUPPLIES
06.2008 - 06.2009
Assistant Deli Manager
JEWEL
11.2006 - 06.2008
Real Estate Assistant
Renaissance Realty Group, Inc
12.2001 - 05.2006

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Jami GrossCustomer Service