Summary
Overview
Work History
Education
Skills
Certification
Timeline

Jami Haines

Herriman,UT

Summary

Dynamic and results-oriented professional with extensive experience in legal and administrative roles, notably at Ray Quinney & Nebeker. Excelled in case management and legal research, demonstrating exceptional organizational skills and a commitment to maintaining confidentiality. Proven track record of enhancing information management processes and client satisfaction in fast-paced environments. Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously. Versatile Information Specialist possessing strong knowledge in data management, research and information retrieval. Experience includes organizing and maintaining databases, providing user support and training, as well as interpreting complex information for various audiences. Noteworthy strengths include critical thinking, problem-solving skills, adaptability to new technologies, and ability to contribute positively to team environments. Previous work has shown significant improvements in data accuracy, end-user satisfaction and operational efficiency.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Information Specialist

Salt Lake County Sheriff's Department
South Salt Lake City, UT
07.2024 - Current
  • Information Specialist for the Sheriff's Department.
  • Transcribed citations, arrest records, general reports, and property reports from deputies and officers.
  • Correspondences with deputies and officers over the phone and through email regarding arrest records and other records.
  • Data entry, scanning, faxing, and transcription.
  • Basic filing and other office duties, as needed.

Legal Assistant

Ray Quinney & Nebeker
Salt Lake City, UT
10.2023 - 02.2024
  • Assistant for 2 Bankruptcy and Litigation Attorneys
  • Correspondence with clients and counsel via phone, text, and email
  • Draft pleadings and file with Federal and State courts
  • Calendar meetings, depositions, deadlines, court appearances and other appointments on the Attorneys calendar
  • Transcribe hearings, dictations, and meeting notes
  • Register the Attorneys for CLE classes and make travel arrangements
  • Time entry for Attorneys on a monthly basis
  • Basic filing and other office work as needed

Legal Assistant

Harward & Associates
Taylorsville, UT
08.2021 - 09.2023
  • Administrative Support
  • Managed accounts and client records of clients
  • Exceptional Telephone skills observing confidentiality, and extreme discretion
  • Revised and finalized letters, briefs, and memos, Estate Plans and Trusts
  • Researched statutes, decisions, legal articles, and codes
  • Scheduled appointments, court appearances, and depositions for busy Bankruptcy, Estate Planning, Family Law, and Litigation law firm

Bankruptcy Paralegal

Ascent Law
West Jordan, UT
01.2020 - 08.2021
  • Administrative Support
  • Managed accounts and client records of clients
  • Exceptional Telephone observing confidentiality, and extreme discretion
  • Revised and finalized letters, briefs, and memos
  • Scheduled appointments, court appearances, and depositions for busy Bankruptcy law firm

Bankruptcy Specialist

Arivo Acceptance
Salt Lake City, UT
11.2018 - 01.2020
  • Administrative Support
  • Managed Bankruptcy accounts for second chance automobile lending company
  • Exceptional Telephone observing confidentiality, and extreme discretion
  • Reviewed Bankruptcy accounts for payments
  • Arranged payments on past due balances
  • Scheduled repossessions for past due accounts

Case Manager

Chapter 13 Trustee's Office
Salt Lake City, UT
11.2000 - 11.2010
  • Managed between 15-35 Chapter 13 Bankruptcy cases on a monthly basis
  • Entered new claims and amended claims
  • Requested documents from clients and opposing parties
  • Attended hearings and took notes for the Attorneys and case managers
  • Correspondence with clients and counsel via phone, and email

Education

High School Diploma -

Cottonwood High School
01.2001

Skills

  • Administrative Experience
  • Information management
  • Calendar Management
  • Proofreading
  • Legal Research
  • Organizational skills
  • Law office
  • DocuSign
  • Negotiation
  • Case Management
  • Estate planning
  • Microsoft Access
  • Customer service

Certification

Certified Notary Public

Timeline

Information Specialist - Salt Lake County Sheriff's Department
07.2024 - Current
Legal Assistant - Ray Quinney & Nebeker
10.2023 - 02.2024
Legal Assistant - Harward & Associates
08.2021 - 09.2023
Bankruptcy Paralegal - Ascent Law
01.2020 - 08.2021
Bankruptcy Specialist - Arivo Acceptance
11.2018 - 01.2020
Case Manager - Chapter 13 Trustee's Office
11.2000 - 11.2010
Cottonwood High School - High School Diploma,

Certified Notary Public

Jami Haines