Hi, I’m
Jami Harrison
Mesa,AZ
Summary
With over seven years of dedicated experience, my core competencies lie in leadership and public speaking, which I leverage to drive sales training initiatives at Achieve. My mission is to empower teams through effective communication and leadership strategies that align with our company's culture of excellence. By bringing diverse perspectives and experiences, I aim to contribute to an environment that fosters growth and success.
As a Unit Manager at Achieve, my role centers around being a subject matter expert in sales techniques. My responsibilities include leading on-the-job training for new hires, shaping them into industry professionals. My IAPDA Certification, which has been instrumental in providing debt resolution guidance, has further honed my ability to deliver impactful presentations and lead with confidence.
Overview
12
years of professional experience
1
Certification
Work History
Freedom Financial Network
Sales Unit Manager
08.2023 - Current
Job overview
- Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
- Led team to exceed performance goals through strategic planning and effective follow up
- Assisted in development and implementation of policies, procedures, and regulations
Freedom Finanical Network
Sales Training Manager
07.2021 - 08.2023
Job overview
- Evaluated trainee performance to provide individual coaching, tools and constructive feedback to become a high producing debt consultant.
- Trained new managers in leadership skills necessary for success in their roles overseeing debt debt consultant sales teams.
- Introduced role-play exercises simulating real-world customer interactions during trainings; improving practical application abilities among participants.
- Aligned training initiatives with company goals, ensuring a consistent approach across all levels of the organization.
Freedom Financial Network
Certified Debt Consultant
06.2017 - 07.2021
Job overview
- IAPDA Certified
- Improved clients'' financial situations through comprehensive debt analysis and customized action plans.
- Responded to client concerns and questions about credit scores and methods to improve numbers.
- Evaluated credit reports to uncover problems and develop strategies for consolidating and reducing client debt.
Unitas Dental
Sales and Marketing Lead
08.2016 - 05.2017
Job overview
- Nurtured existing client accounts with consistent follow-up communications, leading to repeat business opportunities.
- Enhanced client relationships by identifying their needs and offering tailored marketing solutions.
- Monitored performance metrics regularly to ensure continuous improvement in both sales and marketing efforts.
Isagenix
Project Specialist
07.2014 - 07.2016
Job overview
- Managed multiple projects simultaneously, ensuring timely completion and high-quality output.
- Coordinated cross-functional teams to achieve project objectives and meet deadlines.
- Maintained detailed documentation of project progress, facilitating smooth handovers and seamless transitions between phases.
State Farm Insurance Inc
Claims Specialist
01.2013 - 07.2014
Job overview
- Managed a high volume of claims effectively by prioritizing tasks and maintaining excellent organizational skills.
- Provided exceptional customer service during stressful situations by offering empathy and support while resolving issues efficiently.
- Developed strong working relationships with external partners such as adjusters, legal counsel, and medical professionals to facilitate efficient claim resolution processes.
- Settled complex claims fairly by applying critical thinking, negotiation skills, and detailed knowledge of insurance policies.
Education
East Valley Institute of TechnologyMesa, AZ
from Physiology and Anatomy classes that led into Forensic Science
Desert Ridge High SchoolMesa, AZ
High School Diploma from Business/Marketing
01.2013
Skills
- Salesforce skilled
- Advanced Microsoft Office skills
- Handling escalated situations
- Relationship building
- Sales team training
- Staff management
- Goals and performance driven
- Product knowledge
Accomplishments
- Black Diamond Award Winner
- Million Dollar Club Winner
- Supervised team of 12 staff members
- Used Microsoft Excel to develop inventory tracking spreadsheets
- Achieved 100% of monthly targets with accuracy and efficiency
Certification
- Advanced Marketing Certification, DECA
- Black Diamond Award
- Million Dollar Club
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Unit Manager
Freedom Financial Network
08.2023 - Current
Sales Training Manager
Freedom Finanical Network
07.2021 - 08.2023
Certified Debt Consultant
Freedom Financial Network
06.2017 - 07.2021
Sales and Marketing Lead
Unitas Dental
08.2016 - 05.2017
Project Specialist
Isagenix
07.2014 - 07.2016
Claims Specialist
State Farm Insurance Inc
01.2013 - 07.2014
Desert Ridge High School
High School Diploma from Business/Marketing
East Valley Institute of Technology
from Physiology and Anatomy classes that led into Forensic Science