Jami Heineman
Lowell,AR
Summary
Patient-focused Radiologic Technologist with over 30 years of experience in medical field. Well-versed in producing accurate diagnostic images while comforting patients and providing clinical directives to staff. Demonstrated talents in guiding teams and strengthening relationships with patients.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Registered Radiology Technologist
Powell Orthopedics, P.A.
04.1999 - Current
- Reviewed physicians' orders to determine medical imaging needs and operated radiology equipment to capture, develop, and produce diagnostic images.
- Improved patient care by efficiently performing diagnostic imaging procedures.
- Instructed patients on proper positioning for imaging.
- Operated radiology equipment to produce diagnostic images and films.
- Minimized patients' exposure to radiation during x-ray imaging through application of shielding techniques and careful positioning of patients, equipment and restrictive devices.
- Produced high-quality images for accurate, reliable review and interpretation.
- Collaborated with surgeon to ensure accurate diagnoses through high-quality imaging results.
- Contributed to a safe working environment by adhering to all radiation safety guidelines and protocols.
- Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
- Participated in continuing education programs related to radiology.
Medical/Clinical Assistant
Powell Orthopedics, P.A.
04.1999 - Current
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Oriented and trained new staff on proper procedures and policies.
Prior Authorization Coordinator
Powell Orthopedics, P.A.
04.1999 - Current
- Improved patient satisfaction by efficiently managing prior authorization requests and ensuring timely approvals.
- Reduced errors in documentation by meticulously reviewing medical records and verifying patient information.
- Increased team efficiency by providing comprehensive training on prior authorization procedures for new hires.
- Optimized turnaround times for prior authorization requests, collaborating closely with physicians and clinical staff to expedite necessary treatments.
- Prepared and distributed denial letters, detailing reasons for denial and possible appeal measures.
- Authorized surgical requests in accordance with applicable plan guidelines.
- Reached out to insurance carriers to obtain prior authorization for testing and procedures.
- Analyzed medical records and other documents to determine approval of requests for authorization.
- Assisted with medical coding and billing tasks.
- Conducted patient intake interviews, recording and documenting relevant information.
Medical Transcription
Powell Orthopedics, P.A.
04.1999 - Current
- Enhanced accuracy of medical records by transcribing detailed physician dictations.
- Reduced errors in medical reports by reviewing, editing, and proofreading transcripts for clarity and consistency.
- Expedited urgent document requests, ensuring prompt delivery of critical information to healthcare providers.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Corrected grammar, spelling and syntax mistakes in medical records.
- Reviewed patient charts for accuracy, correcting grammar and syntax errors before submission to clinic.
- Referred to variety of medical sources to prevent mistakes in medical terms.
- Reviewed documentation for compliance with requirements and accuracy of information.
- Reviewed and edited transcripts to verify and provide accurate and complete information.
- Edited drafts created from speech recognition software.
Durable Medical Equipment Technician
Powell Orthopedics, P.A.
04.1999 - Current
- Enhanced patient comfort by accurately measuring and fitting custom orthotics.
- Fitted custom knee braces onto patients and made necessary adjustments.
- Educated patients on proper orthotic usage, leading to better compliance and improved outcomes.
- Maintained accurate inventory records, ensuring timely ordering and availability of orthotic supplies.
- Assisted patients with insurance claims, minimizing out-of-pocket expenses and maximizing coverage benefits.
Medical Coding Specialist
Powell Orthopedics, P.A.
04.1999 - Current
- Enhanced medical coding accuracy by meticulously reviewing patient records and diagnoses.
- Collaborated with healthcare providers to clarify ambiguous or incomplete documentation, resulting in more precise medical codes.
- Tracked and monitored requests for medical records release.
MRI Technologist
AR Open MRI
08.2000 - 08.2001
- Enhanced patient comfort by effectively explaining MRI procedures and addressing concerns.
- Improved image quality by maintaining proper positioning of patients during scans.
- Boosted patient satisfaction through compassionate care and clear communication before, during, and after procedures.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
- Operated MRI equipment, set imaging factors, and manipulated software to generate quality and accurate images.
Radiology Technologist
Northwest Medical Center - Springdale
03.1997 - 02.2000
- Improved patient care by efficiently performing diagnostic imaging procedures, including X-rays.
- Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
- Minimized patients' exposure to radiation during x-ray imaging through application of shielding techniques and careful positioning of patients, equipment and restrictive devices.
- Evaluated images for technical quality and accuracy.
- Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
- Participated in continuing education programs related to radiology.
- Assisted in training new Radiologic Technologists on department policies, procedures, equipment usage, and best practices for patient care.
Radiology Technologist
Dr. Kenneth Rosenzweig/Dr. Mark Powell
03.1998 - 08.1999
- Operated radiologic equipment to produce diagnostic images and films.
- Produced high-quality images for accurate, reliable review and interpretation.
Education
Associate of Applied Science - Medical Radiologic Technology
Madison Area Technical College
Madison, WI05.1993
No Degree - Corporate Fitness
University of Wisconsin - Eau Claire
Eau Claire, WI12.1990
High School Diploma -
Lakeside Lutheran High School
Lake Mills, WI05.1988
Skills
- Radiology
- Diagnostic Imaging
- Orthopedic Imaging
- Trauma Imaging
- Magnetic Resonance Imaging
- Digital Radiography
- Attention to Detail
- Patient Care
- Medical Terminology
- HIPAA Compliance
- Caring and Compassionate
- Certified in CPR/AED
Certification
- Radiologic Technologist, Registered, A.R.R.T Certification, June 1993 to Present
Timeline
MRI Technologist
AR Open MRI
08.2000 - 08.2001
Registered Radiology Technologist
Powell Orthopedics, P.A.
04.1999 - Current
Medical/Clinical Assistant
Powell Orthopedics, P.A.
04.1999 - Current
Prior Authorization Coordinator
Powell Orthopedics, P.A.
04.1999 - Current
Medical Transcription
Powell Orthopedics, P.A.
04.1999 - Current
Durable Medical Equipment Technician
Powell Orthopedics, P.A.
04.1999 - Current
Medical Coding Specialist
Powell Orthopedics, P.A.
04.1999 - Current
Radiology Technologist
Dr. Kenneth Rosenzweig/Dr. Mark Powell
03.1998 - 08.1999
Radiology Technologist
Northwest Medical Center - Springdale
03.1997 - 02.2000
Associate of Applied Science - Medical Radiologic Technology
Madison Area Technical College
No Degree - Corporate Fitness
University of Wisconsin - Eau Claire
High School Diploma -
Lakeside Lutheran High School
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