Jami Kirk
Bakersfield,CA
Summary
Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Overview
14
14
years of professional experience
Work History
Office Manager
Golden Valley Heating and Air
Bakersfield, CA
01.2023 - Current
- Streamlined daily office operations to ensure efficient workflow.
- Coordinated technician schedules and prioritized service requests effectively.
- Maintained accurate records of service calls and client interactions.
- Implemented filing systems to enhance organization of essential documents.
- Addressed client inquiries and resolved issues promptly to maintain satisfaction.
- Managed phone calls, emails, mail routing, and coordinated courier services.
- Tracked invoices and payments to ensure accuracy in accounts receivable and payable.
- Monitored overdue payments and contacted clients promptly regarding outstanding balances.
- Executed payroll processing for employees utilizing advanced payroll software systems.
Receptionist Administrator
Airco Bakersfield
Bakersfield, CA
06.2017 - 12.2022
- Greeted and assisted visitors, ensuring a welcoming atmosphere at Airco Bakersfield.
- Managed incoming calls, directing inquiries to appropriate departments promptly.
- Scheduled appointments and coordinated meetings for staff and management effectively.
- Maintained accurate office records, filing documents in an organized manner.
- Processed incoming and outgoing mail, distributing correspondence efficiently.
- Maintained reception area cleanliness and tidiness.
- Screened and responded to emails, messages and other correspondence, freeing up senior management.
CNA
Bethesda Lutheran Homes
Bakersfield, CA
06.2011 - 05.2017
- Assisted residents with daily living activities and personal care.
- Monitored vital signs and reported changes to nursing staff.
- Maintained a clean and safe environment for residents.
- Supported residents in engaging with recreational activities.
- Documented patient care and observations accurately in records.
- Communicated effectively with residents, families, and healthcare team members.
- Documented patient care services by charting in designated areas.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
Education
High School Diploma -
North High School
Bakersfield, CA05-2007
Some College (No Degree) -
Bakersfield College
Bakersfield, CASkills
- Appointment scheduling
- Accounts receivable management
- Payroll processing
- Database management
- Data entry and analysis
- Strategic planning and execution
- Credit control and collections
- Office administration
Timeline
Office Manager
Golden Valley Heating and Air
01.2023 - Current
Receptionist Administrator
Airco Bakersfield
06.2017 - 12.2022
CNA
Bethesda Lutheran Homes
06.2011 - 05.2017
High School Diploma -
North High School
Some College (No Degree) -
Bakersfield College
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