Jami Lynne Peneschi
Diamond bar,CA
Summary
Accomplished hospitality professional with 20+ years of experience in event planning, luxury concierge services, and client relationship management. Recognized for delivering high-quality client experiences, coordinating complex events, and fostering lasting relationships.
- Adapt to managing operations
- Resolving challenges under pressure
- Exceeding expectations in luxury and high-profile service environments.
Overview
2025
2025
years of professional experience
Work History
Event Support and Coordination
Phenix Salon Suites Global Conventions
- Managed the delivery and organization of supplies for multiple vendors, ensuring timely and accurate distribution
- Coordinated and assembled decorations for vendor booths, dinners, and stage setups to align with event themes and branding
- Oversaw the setup and teardown of event spaces, ensuring smooth transitions and adherence to schedules
- Collaborated with vendors, event planners, and staff to maintain a high standard of quality and professionalism
- Contributed to the success of global conventions by creating visually appealing and functional event spaces, enhancing attendee experiences
Concierge
Spring Condominium
09.2020 - Current
- Delivered exceptional service to residents, management, vendors, and visitors in a high-end condominium
- Provided 24-hour on-site support during emergencies, including a catastrophic freeze in 2022, managing power failures, water damage, and logistical challenges
- Coordinated contractor and vendor access, ensuring security compliance and efficient workflows
- Managed package logistics, resident conflict resolution, and enforcement of community rules
- Trained new employees on software systems and operational protocols, enhancing team efficiency
- Led emergency renovations, ensuring effective communication between subcontractors and residents
Administrative Manager
Safe Harbor Financial Planning
06.2018 - 09.2020
- Managed marketing for financial products and appointment scheduling across multiple locations
- Oversaw administrative tasks to support financial planning services efficiently
Global Franchise Staffing Manager
Phenix Salon Suites
02.2005 - 06.2018
- Directed staffing for 300+ salon suites across 10+ nationwide locations
- Organized open houses and coordinated operations for new suite launches
- Operated independently as a hairdresser and nail technician, building a loyal client base
- Managed all aspects of salon operations, including marketing, inventory, financial transactions, and employee oversight
- Trained and scheduled stylists, estheticians, and technicians, ensuring excellence in service delivery
Education
Cosmetology -
Vogue Cosmetology
Colorado Springs, CO06-1986
Skills
- Event planning
- Coordination
- Relationship-building
- Team leadership
- Communication skills
- Customer service
- Conflict resolution
- Personalized solutions
- Administrative systems
- BuildingLink
- KeyLink
- Microsoft Office
- Google Suite
- Adaptability
- Attention to detail
- Professionalism
Accomplishments
- Maintained seamless operations during emergencies, addressing multiple high-priority tasks under pressure.
- Improved service efficiency by developing communication templates for common resident requests.
- Successfully enhanced resident satisfaction and engagement through well-coordinated events.
Timeline
Concierge
Spring Condominium
09.2020 - Current
Administrative Manager
Safe Harbor Financial Planning
06.2018 - 09.2020
Global Franchise Staffing Manager
Phenix Salon Suites
02.2005 - 06.2018
Event Support and Coordination
Phenix Salon Suites Global Conventions
Cosmetology -
Vogue Cosmetology
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