Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jami Mac

Portland,OR

Summary

Responsibility college student seeking for a representative position that will allow for utilization of excellent people skills and comprehensive technical knowledge.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Regal Cinemas
11.2023 - Current
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.

Team Lead

Regal Cinemas
06.2023 - 11.2023
  • Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.

Floor Staff Member

Regal Cinemas
03.2022 - 06.2023
  • Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed coupons as well as concession stock inventory.
  • Operating, preparing and cleaning of all concession related equipment
  • Complying with all local, state and federal food safety laws.

Delivery Driver

DoorDash
08.2021 - 03.2022
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

Server

Vivi’s Vietnamese Noodle House
06.2019 - 03.2020
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

Bachelor of Science - Pre-Medicine

Portland State University
Portland, OR
2026

High School Diploma -

Glencoe High School
Hillsboro, OR
06.2022

Skills

  • Product and Service Knowledge
  • Employee Scheduling
  • Cost Reduction
  • Excellent Customer Service
  • Bilingual
  • Good Communication

Timeline

Assistant Manager

Regal Cinemas
11.2023 - Current

Team Lead

Regal Cinemas
06.2023 - 11.2023

Floor Staff Member

Regal Cinemas
03.2022 - 06.2023

Delivery Driver

DoorDash
08.2021 - 03.2022

Server

Vivi’s Vietnamese Noodle House
06.2019 - 03.2020

Bachelor of Science - Pre-Medicine

Portland State University

High School Diploma -

Glencoe High School

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Jami Mac