Summary
Overview
Work History
Skills
Certification
Accomplishments
References
Timeline
Generic
Jami Miller

Jami Miller

Fort Myers ,FL

Summary

Accomplished Lead of Operations at Miller Stays, adept in process improvement and organizational development. Spearheaded policy enhancements and strategic business initiatives, boosting revenue and optimizing operations. Renowned for exceptional communication skills and employee motivation, I excel in transforming challenges into lucrative opportunities, demonstrating a proven track record of success in dynamic environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Lead of Operations

Miller Stays
Fort Myers , Florida
04.2022 - Current
  • Developed, implemented, and enforced operational policies and procedures.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Analyzed customer feedback to identify opportunities for process optimization.

Director of Closings

Celebration Title Group
Orlando , Florida
04.2018 - 09.2023
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
  • Collaborated with senior leadership to set long-term objectives for the company.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Facilitated collaboration between teams by encouraging open communication channels.

Real Estate Agent/Real Estate Transaction Coordinator

ERA Grizzard
Orlando, Florida
08.2016 - 03.2018
  • Prepared comparative market analysis to estimate properties' value.
  • Collaborated with escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements.
  • Developed and presented purchase offers to sellers for consideration.
  • Oversaw and negotiated offers for real estate purchases on clients' behalf.

Skills

  • Process improvement
  • Organizational development
  • Department oversight
  • Performance evaluations
  • Decision-making
  • Communication
  • Employee motivation
  • Delegating work

Certification

  • Real estate licensed since 2016.
  • Title license since 2019.

Accomplishments

I built a successful title company in Orlando from the ground up, starting with 5 employees when I began, and at our highest success, we had 100 employees.

I assisted in building and leading a team of people and a department, assisting with team building and morale, and making sure each teammate was at their best potential.

References

References available upon request.

Timeline

Lead of Operations

Miller Stays
04.2022 - Current

Director of Closings

Celebration Title Group
04.2018 - 09.2023

Real Estate Agent/Real Estate Transaction Coordinator

ERA Grizzard
08.2016 - 03.2018

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Jami Miller