JAMI PIERSON
Grady Memorial Hospital
Clarkston,GA
8
years of professional experience
Customer-Focused Service Leader with expertise in financial reporting and team building. Enhanced operational efficiency through effective organizational management and quality control, fostering positive environments and addressing conflicts efficiently. Supported patient access by streamlining admissions processes, ensuring accurate data entry, and effectively coordinating patient inquiries with medical staff.
Work History
Diploma
1 Year 1 Month- Registered patients accurately, verifying demographics, insurance coverage, and eligibility details.
- Scheduled appointments and coordinated patient flow across admissions, clinics, and ancillary services.
- Obtained required signatures, consents, and authorizations for treatment and financial processing.
- Collected copays and updated account information while maintaining confidentiality and service standards.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times.
- Contributed to a positive work environment by fostering strong relationships among colleagues, promoting teamwork, and sharing best practices.
POWDER FED EXTRUSION OPERATOR
7 Years- Produced high-quality parts, contributing to overall production goals and minimizing waste.
- Adjusted feed rate, temperature setting and speed of line depending upon product specifications.
- Trained new staff on machinery operation, ensuring adherence to safety and quality standards.
- Reported shift operation issues to supervisors, facilitating timely resolutions and maintaining workflow.
- Assisted with training new staff members on proper operation of the machinery.
- Organized and stacked items on pallets for efficient transport.
- Delivered materials and equipment to designated production workstations.
- Tagged and wrapped merchandise to ensure safe shipping and storage.
RESTAURANT MANAGER
2 Years- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Fostered positive atmosphere, ensuring each customer received exceptional food and service through attentive management.
- Monitored daily sales transactions and invoices to ensure accurate financial reporting.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Identified and resolved problem situations promptly, ensuring satisfaction of all involved parties.
Education
Associate in Medical Administrative Assistant
Diploma - Medical Billing And Coding
GED
Skills
Patient registration
Leadership skills
Equipment management
Healthcare operations
Patient workflow management
Process improvement
Admissions processing
Customer engagement
Patient data management
Patient care standards
Patient documentation
Team leadership
Punctuality
Appointment coordination
Patient support
Eligibility confirmation
Data privacy adherence
Patient onboarding
Check-in process
Task prioritization
Patient intake procedures
Professional communication
Patient-centered approach
Financial transaction management
Conflict resolution
Cross-functional teamwork
Timeline
Diploma
Grady Memorial Hospital
09.2025 - CurrentRead More
RESTAURANT MANAGER
Johnny's Grill and Pizzaria
05.2023 - 05.2025Read More
POWDER FED EXTRUSION OPERATOR
Tarkett
05.2018 - 05.2025Read More
John Marshall High School
GED
Read More
Bryant And Stratton College
Associate in Medical Administrative Assistant
Read More
Sanford Brown
Diploma from Medical Billing And Coding
Read More