Jami Rall
Bandon,OR
Summary
Office manager with 15 years of experience in managing diverse administrative functions, enhancing operational efficiency, and delivering exceptional customer service.
Overview
18
18
years of professional experience
Work History
Accounts Receivable Clerk
Cole Chrysler Dodge Jeep Ram
San Luis Obispo, California
10.2022 - 07.2025
- Processed customer invoices and maintained accurate billing records.
- Communicated with customers regarding payment inquiries and discrepancies.
- Assisted in reconciling customer accounts to ensure accuracy.
- Supported month-end closing activities by preparing necessary reports.
- Processed invoices, credit memos, and other documents related to accounts receivable.
- Monitored accounts receivable report, checking for late, delinquent, or missing invoices, and payments.
- Updated vendor files with new contact information or changes in payment terms upon request.
- Prepared monthly statements for customers and sent out reminder notices when necessary.
- Reviewed all incoming payments for accuracy before posting them into the general ledger system.
- Researched customer billing issues and resolved problems to facilitate receipt of overdue monies and promote good customer relationships.
Office Manager
Paso Robles Ford Lincoln-Merc
PASO ROBLES, CA
07.2007 - 09.2022
- Managed office operations to ensure smooth workflow and efficiency.
- Implemented filing systems to maintain organized project documentation.
- Trained new staff on office procedures and software usage.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Coded and entered daily invoices with in-house accounting software.
- Maintained confidential records relating to personnel matters.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Wheatland High School
Wheatland, WY06-1995
Skills
- Invoice processing
- Payment reconciliation
- Customer account management
- Financial reporting
- Document preparation
- Accounts analysis
- Attention to detail
- Cash application
- Problem-solving
- Customer relations
- Strong client relations skills
- Data inputting
Timeline
Accounts Receivable Clerk
Cole Chrysler Dodge Jeep Ram
10.2022 - 07.2025
Office Manager
Paso Robles Ford Lincoln-Merc
07.2007 - 09.2022
High School Diploma -
Wheatland High School
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