Jami Romine

Reno,NV

Summary

Seasoned customer service skills with the ability to work well with a team to achieve good outcomes. I am courteous with customers and team members. I am always willing to learn more to become a better employee. I work well in an office environment as I am computer literate and very detail oriented.

Overview

years of professional experience

Work History

Operations Coordinator

Results Transformation Center

Sparks, NV

01.2015 - Current

Customer Service: Deal daily with our members and service their needs.
Inventory: Itemize and count inventory for Sparks location. Address any shrinkage issues, address ordering supplies for the entire club. Comparing prices and choosing the best option.
Assisted Director in day-to-day operations of the club: addressing issues to be fixed, coordinating with the team and keeping superiors informed of any concerns
Worked with team members to bring in new business
Worked with team members to keep them on task

Tele-Researcher

Opinion Research Corporation International

Reno, NV

01.2011 - 01.2015

Responsible for conducting phone surveys on a variety of topics. The company was production focused with daily goals. Worked with team to achieve them all.

Office Administrator and Receptionist

ABC Roofing/Lobo Construction

Sparks , NV

03.2012 - 11.2012

Responsible for daily office duties including interaction with customers, setting appointments, assigning jobs to employees, sending proposals to prospective clients, billing and collections.

Education

Bachelor of Arts - Pyschology

University of North Dakota

Grand Forks, ND

12.1995

Skills

Computer savvy: familiar with Microsoft word, excel and 10 key by touch
Customer Service: excellent with communicating and understanding customer concerns

Problem solver: critical thinker with ability to solve issues and find a resolution
Detail oriented: great at paying attention to details

Timeline