Jami Rubio
Jarrell,TX
Summary
A healthcare professional, medical assistant and X-ray technician with experience in diagnostic imaging and patient care. Known for delivering high-quality radiographic images and maintaining equipment efficiency. Focused on teamwork and adaptability, ensuring seamless integration with medical staff and responsiveness to dynamic clinical needs. Proficient in radiation safety protocols and patient positioning techniques.
Overview
10
10
years of professional experience
1
1
Certification
Work History
X-Ray Technician/Medical Assistant
Nextcare Urgent Care
04.2024 - Current
- Operated X-ray machinery to produce high-quality diagnostic images.
- Ensured patient safety by adhering to radiation protection protocols.
- Maintained and calibrated imaging equipment for optimal performance.
- Increased patient safety by strictly adhering to radiation protection guidelines and using protective devices when necessary.
- Assisted doctor during procedures, helping to run machinery and keep patients comfortable and still.
- Obtained blood samples for related laboratory testing and conducted basic in-office testing. Such as covid, flu, mono and strep tests, EKG’s, eye exams, orthostatic vitals, glucose blood test, urinalysis and urine pregnancy tests.
- Documented patient data and histories and updated charts with current information.
- Upheld strict compliance with HIPAA regulations while handling sensitive patient information confidently and professionally throughout daily tasks.
- Maintained strict adherence to hygiene and sterilization protocols, ensuring safe environment for patients and staff.
- Trained and mentored junior staff on office procedures and best practices for patient interaction.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Server/Bartender/To-Go specialist
Chuy’s
12.2022 - Current
- Managed service for a 4-6 table section, ensuring timely and efficient customer experiences.
- Oversaw bar operations while serving approximately 10 guests.
- Executed precise mixing and serving of alcoholic beverages to enhance customer experience.
- Ensured compliance with sanitation standards, accurate dating, labeling, and effective bar inventory rotation.
- Enforced Chuy's three rules and five philosophies to ensure operational consistency.
- Tailored services to meet individual guest needs, enhancing overall experience.
- Executed timely delivery of appetizers and entrees to enhance guest dining experience.
- Assisted team members in coordinating service among servers, bartenders, to-go specialists, and managers. Supported collaboration efforts to enhance customer satisfaction. Contributed to a positive work environment through teamwork.
- Assisted in maintaining state food handling licenses and training programs. Supported compliance with TABC licensing requirements.
Bartender
Buffalo Wild Wings
08.2020 - 08.2022
- Directed dining operations for a designated section of 5-8 tables, ensuring exceptional guest satisfaction and service quality.
- Oversaw bar operations for 16+ guests, prioritizing customer satisfaction and service efficiency.
- Crafted and served alcoholic beverages to enhance social engagement.
- Managed over 20 customer calls per shift to deliver prompt assistance with to-go orders.
- Evaluated and resolved individual guest needs to elevate overall satisfaction.
- Cultivated inviting and enjoyable environments to elevate customer satisfaction.
- Streamlined service delivery of appetizers and entrees to enhance guest satisfaction.
- Achieved four management recognition awards for exemplary leadership and significant team contributions.
Lead Medical Assistant
Total Testing Solutions/Aerotek
03.2021 - 07.2021
- Documented patient information and medical history in charts to support clinical decision-making.
- Administered PCR and Abbott rapid antigen COVID-19 tests, adhering to established health protocols.
- Coordinated scheduling, correspondence, and documentation to streamline administrative processes.
- Streamlined daily report uploads, providing superior management with essential data for operational oversight.
- Achieved high levels of patient satisfaction by promptly addressing inquiries through phone and email. Enhanced communication efficiency, resulting in improved patient-provider interactions.
- Organized and maintained patient appointment calendar to ensure efficient time management and service delivery.
- Assessed and confirmed medical insurance details to support efficient healthcare delivery and minimize billing discrepancies.
- Executed innovative advertising initiatives focused on engaging the downtown Austin audience.
- Managed weekly time card approvals and coordinated submissions to HR for efficient payroll operations.
- Oversaw onboarding and skill development of new medical assistants to maintain high standards of patient care.
- Coordinated and managed daily logistics for specimen delivery to laboratory, maintaining operational efficiency.
Store Manager
Capezio
05.2019 - 09.2020
- Oversaw HR functions including recruitment and employee development programs. Managed employee records to ensure compliance with company policies. Collaborated with management to enhance HR processes and employee engagement.
- Oversaw payroll processing and time card management to guarantee timely and accurate employee payments. Coordinated time off requests to optimize workforce efficiency and maintain operational continuity.
- Oversaw employee relations strategies to cultivate a collaborative work environment and drive performance excellence. Led initiatives to address employee concerns and implemented performance management systems to align individual goals with organizational objectives. Championed professional development opportunities to enhance workforce capabilities and retention.
- Managed filing of staff HR documentation to ensure accurate record-keeping.
- Coordinated incoming and outgoing inventory shipments and transfers to maintain operational efficiency.
- Led recruitment initiatives to enhance team capabilities and drive organizational success. Managed hiring strategies to align with company goals and foster a high-performance culture.
- Oversaw onboarding process for new hires to ensure smooth integration into the team. Led continuous training programs to enhance staff skills and performance. Championed a culture of learning and development across the organization.
- Created and maintained staff schedules to ensure adequate coverage and support operations.
- Managed daily operational activities to support organizational goals.
- Facilitated motivation strategies for sales team to enhance staff performance and store outcomes.
- Cultivated strategic partnerships with dance studios and local schools to enhance community engagement. Operated as a traveling vendor when needed to support outreach efforts.
Server
Texas Roadhouse
01.2019 - 03.2020
- Managed service for 3-5 table section, ensuring timely and efficient customer interactions.
- Anticipated and addressed guest needs to enhance overall satisfaction.
- Facilitated enjoyable experiences through attentive service and engagement.
- Executed timely delivery of appetizers and entrees to enhance dining experience.
- Recognized as Employee of the Week for outstanding performance and dedication.
Car Salesman
Kia of South Austin
09.2018 - 01.2019
- Advised customers on vehicle options and features, successfully closing sales of new and used automobiles.
- Drove sales success by overcoming customer objections and skillfully negotiating competitive pricing and contract terms.
- Monitored updates on warranties and services to ensure accurate information dissemination to clients.
- Nurtured and expanded client relationships through regular communication and personalized service.
- Managed the preparation and submission of all necessary paperwork for financing and state registration.
Commercial Sales Support
McCoys Building Supply
11.2017 - 09.2018
- Facilitated operations for commercial sales representatives at job sites to enhance client interactions.
- Coordinated procurement of specialized doors, windows, and building materials to support construction initiatives.
- Collaborated on estimating project costs to ensure budget accuracy for new developments and renovations.
- Fostered strong client relationships to enhance collaboration and trust.
- Analyzed architectural blueprints to generate specifications for door and window orders, ensuring compliance with project requirements.
Retail Sales Associate
Woodson Lumber Company
08.2015 - 10.2017
- Conducted thorough checks of incoming shipments and organized product stocking to optimize shelf availability.
- Evaluated materials and labor to determine comprehensive cost projections for new construction and renovation initiatives.
- Implemented regular cleaning protocols and organized displays to uphold store aesthetics.
- Managed special order processes for doors, windows, and building materials, ensuring timely delivery and compliance with project requirements.
- Engaged with clients to ensure ongoing professional rapport and satisfaction.
Education
No Degree - X-ray Technician
Rainbow Continuing Education
San Antonio, TX09.2024
Medical Assisting Program - undefined
The College of Health Care Professions
Austin, TX03.2021
Diploma - undefined
Mexia High School
Mexia, TX06.2017
Certificate of Completion - CNA Program
McLennan Community College/ Greater Waco Advanced Health Care Academy
Waco, TX04.2016
Skills
- Microsoft Word, Excel & Powerpoint certified
- Basic Life Support Certified (CPR & AED)
- NCMA- National Certified Medical Assistant
- Excellent written/verbal communication
- Productive in expeditious environments
- Patient care
- Diagnostic imaging
LANGUAGES
English, partial Spanish
Certification
Non Certified Technician NCR02006175
NRCMA 194493
BLS A4EF582
Timeline
X-Ray Technician/Medical Assistant
Nextcare Urgent Care
04.2024 - Current
Server/Bartender/To-Go specialist
Chuy’s
12.2022 - Current
Lead Medical Assistant
Total Testing Solutions/Aerotek
03.2021 - 07.2021
Bartender
Buffalo Wild Wings
08.2020 - 08.2022
Store Manager
Capezio
05.2019 - 09.2020
Server
Texas Roadhouse
01.2019 - 03.2020
Car Salesman
Kia of South Austin
09.2018 - 01.2019
Commercial Sales Support
McCoys Building Supply
11.2017 - 09.2018
Retail Sales Associate
Woodson Lumber Company
08.2015 - 10.2017
Medical Assisting Program - undefined
The College of Health Care Professions
Diploma - undefined
Mexia High School
Certificate of Completion - CNA Program
McLennan Community College/ Greater Waco Advanced Health Care Academy
No Degree - X-ray Technician
Rainbow Continuing Education