Jami Vela

• Assisted and supervised 11 children through entire school day.
• Utilized positive reinforcement techniques when addressing behavioral issues, maintaining a respectful and orderly classroom environment conducive to learning
• Sanitized toys and play equipment each day to maintain safety and cleanliness.
• Supported the social-emotional development of students by implementing lessons on empathy, communication skills, and conflict resolution.
• Monitored students' academic, social, and emotional progress and recorded in individual files.
• Prepared pre-class materials

• Enhanced customer satisfaction through swift resolution of member concerns and consistent communication with clients.
• Expanded clientele base with targeted marketing strategies such as social media campaigns and local partnerships.
• Oversaw facility maintenance to ensure a clean, safe, and inviting environment for members and staff.
• Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrollments.
• Generated leads through sales promotions and word-of-mouth.
• Trained employees on general procedures, gym rules and duties.
• Promptly attended to guest needs concerning fitness room, locker room and relaxation area.
• Set and managed employee work schedules for coverage in assigned areas.
• Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
• Interacted well with customers to build connections and nurture relationships.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Made daily bank deposits, handled cash daily

• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety regulations.
• Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
• Documented patient dental health information, medical history, and vital signs for future reference.
• Explained treatment procedures and instructed patients on home care.
• Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
• Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
• Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
• Enhanced patient rapport by consistently delivering compassionate and professional care.
• Maintained cleanliness and organization of dental office, creating welcoming atmosphere for patients.
• Monitored patient comfort and safety during dental procedures.
• Scheduled and confirmed patient appointments.
• Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.

• Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
• Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
• Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
• Processed customer transactions promptly, minimizing wait times.
• Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
• Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
• Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
• Counted and packaged currency and coins.
• Reconciled cash drawer and resolved discrepancies.
• Educated customers on use of banking website and mobile apps.
• Provided customer records, account statements and copies of checks.
• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
• Logged cashier's checks and other transactions to maintain accurate account records.
• Turned in excess cash to maintain drawer security.
• Audited fellow teller currency to contribute to dual-control procedures.
• Processed loan payments accurately, contributing to the overall efficiency of branch operations.
• Assisted customers with compromised debit cards and issued new credentials.
• Placed orders for customer checks and verified starting numbers.
• Removed mutilated currency from circulation.
• Disbursed cash and checks accurately while maintaining security of cash drawers.
• Maintained friendly and professional customer interactions.