Hi, I’m
Jami Ward
Bodfish,CA
Summary
Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.
Offering strong organizational and communication skills, ready to learn and develop in public affairs environment. Brings keen ability to understand media relations and coordinate events effectively. Ready to use and develop writing and public speaking skills.
Overview
11
years of professional experience
Work History
Kern Union School District
Paraprofessional Substitute
02.2025 - Current
Job overview
- Improved classroom management by consistently enforcing rules and maintaining a structured environment.
- Assisted lead teachers in preparing materials for instructional use, streamlining daily tasks while promoting efficiency.
- Contributed to a safe learning environment, monitoring students during non-instructional times and addressing any concerns or issues promptly.
Department of Human Services
Eligibility Technician
01.2022 - 10.2023
Job overview
- I screened all Cal Fresh, Medical, Cal Work and General Assistant Applications, scheduled appointments and conducted appointments granting benefits.
- This was a Data Entry job
- Maintain records of received data and source documents
- Comply with all company policies and procedures
- Enter data to include all new information and changes to old information
- Perform general clerical duties, including phone answering and document typing.
- Conduct interviews for benefits and then grant or deny County benefits to customers.
Eddy Out Tap House and Grill
Owner
03.2020 - 04.2022
Job overview
- As Owner I was responsible for knowing all aspects of the restaurant industry and be able to work them at any given time
- We were able to keep our doors open during COVID which is when we opened
- Maintain friendly, positive demeanor in difficult customer situations
- Conduct routine and scheduled service checks
- Handle customer complaints and quickly resolve issues
- Maintain inventory records and place orders to restock supplies
- Maintain jobsite and timesheet records for operational efficiency
- Implement strict safety protocols, reducing work-related accidents
- Hire, onboard and train new employees, including instructing on food safety, customer service standards and operations
- Create weekly schedules based on predicted staffing needs, budget and employee requests
- Customer service Management
- Scheduling Training
- WORD Food service
- Sales POS
- Cashier Data entry
- Microsoft office
- Managed employees during fast-paced shifts, delegating responsibilities to ensure customer satisfaction
- Develop monthly and quarterly budget with updated ordering, staffing and marketing costs
- Conducted weekly meetings to communicate issues and weekly goals, answering and resolving employee questions or concerns
- Create and implement departmental policies, goals, and objects.
Rivernook Campground
General Manager
07.2014 - 09.2021
Job overview
- Enhanced operational performance by developing effective business strategies, systems and procedures
- Delivered exceptional client experiences through hands-on leadership of associates and managers
- Strengthened product branding initiatives and maximized outreach by overseeing acquisitions, events and business development
- Tracked monthly sales to generate reports for business development planning
- Submitted Payroll, Quarterly and Yearly taxes
- Managed a 54-acre campground with 123 monthly tenants and roughly 1,200 daily campers with 18 employees
- Delegated projects and daily duties to staff to help with Team togetherness and to help the company to be successful
- Coordinated roughly 8-12 weddings per year in the Meadow of the Campground.
- Public Affairs Manager - During Covid 19 spearheaded a safety procedure to allow safe distance getaway and worked along side other businesses and campgrounds writing letters to State and County organizations with Camp Cal Now.
- Marketing Manager - worked on projects and ways to promote the campground and the Kern River Valley.
Education
Purdue Global UniveristyDavenport, Iowa
Business Management from Business Management
Kern Valley High School Lake Isabella, CA
High School Diploma
06.1998
Skills
- Verbal Communication
- Microsoft Office
- Medicare knowledge
- Policy Knowledge
- Public Relations
- Marketing strategies
Awards
- Kern River Valley Woman of the Year in 2021
- 2016 and 2020 Whiskey Flat Mayor
Timeline
Paraprofessional Substitute
Kern Union School District
02.2025 - Current
Eligibility Technician
Department of Human Services
01.2022 - 10.2023
Owner
Eddy Out Tap House and Grill
03.2020 - 04.2022
General Manager
Rivernook Campground
07.2014 - 09.2021
Purdue Global Univeristy
Business Management from Business Management
Kern Valley High School
High School Diploma
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