Dedicated Administrative Assistant with over 24 years at Symbol Mattress, adept at creating shipping labels and efficiently managing payroll processes. Proficient in Excel and Word. Worked with onboarding new hires. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Administrative Assistant
Symbol Mattress / Corsicana Mattress
03.2001 - 11.2025
Answered incoming calls and directed messages to correct party.
Processed correspondence, documents, and reports to support clerical staff.
Developed, implemented and administered departmental office systems and procedures.
Greeted visitors upon arrival and directed guests to appropriate departments.
Did payroll and assisted with payroll
Created attendance reports for point system. Kept track of points system.
Order Entry
Created shipping labels in UPS /FedEx / Ship Station
Made phone calls to dealers for deliveries.
Handled warranties
Invoiced customer orders
Backed up doing credits / processing checks or CC payments
Filing
Assisted the plant manager with any tasks they needed help with
Took care of new hire procedure (after the plant manager interviewed and hired) I would do the paperwork that needed to be done with the new hire.
Ran production schedules
Education
High School Diploma -
Watertown High School
Watertown, WI
Skills
Customer service
Data entry
Computer skills
Office administration
Calling customers for their delivery
Reporting on attendance
Efficient in word and excel
Worked in OHM program
Create shipping labels in UPS and FedEx
Walking new hires through the process
Interests
In my free time I like to read and spend time with my family