Jamia Brim
Southern Linc
Canton,MS
8
years of professional experience
Accomplished Product Data & Device Engineer with over 8 years of engineering leadership in both private and commercial sectors, specializing in CDMA, LTE, 4G/5G, and VoLTE platforms. Proven track record in scaling device certification programs and certifying complex portfolios of telemetry and ruggedize grid-connected hardware within multi-state utility ecosystems, particularly for Southern Company's operating units. Expertise in lab chamber testing, Android debugging, and technical vendor management using advanced tools such as QXDM, QCAT, PuTTY, ADB, etc. Skilled at bridging the gap between telecom infrastructure and industrial applications, with a commitment to enhancing network reliability, device performance, and safety metrics for leading Mississippi and Alabama industrial operations.
Work History
PRODUCT (DATA DEVICE) ENGINEER III
1 Year 4 Months- Engineered end-to-end device certification and hardware validation programs for ruggedize data devices, modules, and IoT chipsets, ensuring 100% compliance with strict utility network, safety, and regulatory standards.
- Partnered across operating companies (Alabama, Mississippi, and Georgia Power) and cross-functional teams to define hardware specifications, analyze RF traffic capacity, and select mission-critical equipment for seamless grid integration.
- Evaluated live field performance and mobility metrics across private LTE/5G network footprints, systematically optimizing uptime and ensuring cellular device resilience in harsh industrial environments.
- Served as the Tier-3 Subject Matter Expert (SME) diagnosing complex hardware/software defects, utilizing diagnostic toolsets (QXDM, QCAT, ADB, PuTTY) to resolve critical infrastructure telemetry failures.
- Managed vendor lifecycles and technical procurement for data/modem hardware portfolios, ensuring external vendor roadmaps directly aligned with utility grid modernization strategies.
- Authored comprehensive technical deployment frameworks, troubleshooting protocols, and compliance documentation to standardize regional deployment and streamline support lines.
- Engineered targeted validation scenarios based on field failure patterns, driving down support escalation rates and dramatically boosting hardware release reliability.
- Architected and executed system-level issue tracking, prioritizing open engineering defects and collaborating with vendors to implement software patches before production rollouts.
- Validated multi-carrier roaming routes and new private network features, auditing cellular routing adjustments to maintain uninterrupted connectivity for field operations.
DEVICE ENGINEER II
3 Years 4 Months- Executed comprehensive software validation and device testing across all LE, FFW, and +1 MR phases, ensuring flawless firmware functionality prior to commercial and private network deployment.
- Designed and executed complex field mobility driving scenarios and live-network testing to validate wireless performance for critical development projects.
- Conducted rigorous hardware validation across Qualcomm-based chipsets, authoring structured troubleshooting documentation that maximized testing efficiency.
- Optimized RF testing protocols via lab chamber analysis, utilizing simulated environments to elevate overall hardware quality assurance benchmarks.
- Managed the end-to-end defect lifecycle, logging technical software defects and tracking tickets through system-level resolution.
- Audited and certified new multi-carrier roaming routes and advanced network features, collaborating on critical routing modifications to guarantee continuous connectivity.
- Facilitated technical alignment between OEMs and internal IT engineering teams, accelerating ecosystem integration and optimizing terminal device performance.
- Leveraged an expert diagnostic toolset—including QXDM, QCAT, PuTTY, Linux, Altair Toolbox, Network Session Analyzer, and Wireshark—to conduct deep-packet and RF traffic diagnostics across diverse wireless platforms.
- Contributed to the design architecture of next-generation device frameworks, successfully elevating user experience and terminal processing performance.
DEVICE ENGINEER I
2 Years 8 Months- Cultivated strategic partnerships with Tier-1 OEMs and product manufacturers, directly accelerating hardware/software defect resolution and driving cross-platform performance enhancements.
- Spearheaded development lifecycle process improvements, establishing rigorous testing frameworks that maximized field reliability and optimized device performance metrics.
- Conducted advanced device-level diagnostics using QXDM, QCAT, and Wireshark to isolate deep packet anomalies, firmware bugs, and RF protocol issues.
- Managed end-to-end software deployments, flashing, configuring, and verifying pre-release builds on mobile terminals throughout critical engineering phases.
- Executed comprehensive quality assurance vectors—including audio quality, camera integration, battery performance, and drop-call durability—to enforce strict network compatibility standards.
- Streamlined technical defect tracking utilizing Jira, creating a structured environment to log, prioritize, track, and drive open engineering bugs through successful closure.
- Optimized validation methodologies via advanced lab chamber analysis, simulating harsh RF environments to strengthen QA protocols and drastically mitigate potential field failures.
SOFTWARE DEVELOPER
7 Months- Architected modular software components and device-side frameworks, significantly enhancing enterprise system scalability while simplifying long-term infrastructure maintenance and firmware updates.
- Refined hardware deployment protocols by authoring systematic technical documentation, enabling seamless transitions across network layers and eliminating operational bottlenecks.
- Collaborated cross-functionally to optimize core data features, refining database queries, logging systems, and caching mechanisms to deliver substantial improvements in application response times and telemetry processing.
- Implemented robust, system-wide error-tracking and logging mechanisms across devices, strengthening system reliability and drastically expediting technical issue resolution times.
- Engineered innovative software and network routing solutions for complex connectivity challenges, boosting application uptime and field user experience across private networks.
Education
MBA - Business Administration
Bachelor of Science - Computer Engineering
Skills
RF Diagnostics & Protocol Analysis
Device Engineering & Quality Assurance
Network & Telemetry Infrastructure
Systems Engineering & Deployment
Engineering Operations & Compliance
Critical Communications Governance
Technical Documentation & Standards
Agile Knowledge Transfer
Client & Stakeholder Management
Timeline
PRODUCT (DATA DEVICE) ENGINEER III
Southern Linc
06.2025 - CurrentRead More
DEVICE ENGINEER II
C Spire
10.2021 - 02.2025Read More
DEVICE ENGINEER I
C Spire
01.2019 - 09.2021Read More
SOFTWARE DEVELOPER
C Spire
06.2018 - 01.2019Read More
Mississippi College
MBA from Business Administration
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Jackson State University
Bachelor of Science from Computer Engineering
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