Summary
Overview
Work History
Education
Skills
Timeline
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Jamia Chew-Garner

Las Vegas,NV

Summary

Multifaceted professional with 10+ years of experience within the fields of human resources, operations, and safety, eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.

Overview

9
9
years of professional experience

Work History

People Operations Generalist

Stord Inc
09.2022 - Current


  • Assisted with and implemented onboarding and orientation programs for new employees.
  • Collaborated with managers to identify and address employee relations issues.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Conducted performance reviews and provided feedback to managers on employee performance.
  • Assisted and monitored employee recognition programs.
  • Created Company wide initiative for performance management

Human Resources Business Partner/Safety Specialist

Moen, Inc
04.2020 - 09.2022
  • Serve as an Associate advocate, internal consultant and business partner with management on human resources issues
  • Respond to inquiries regarding policies, procedures and programs
  • Partner with and advise business partners on employee. relations issues
  • Manage the communication and implementation of HR processes with business partner groups including performance management, merit process, development of Individual Development Plans, market adjustments and promotions
  • Facilitate the talent review and succession planning process with business partners groups
  • Coordinate team development activities and lead independently, or with Talent/Organizational Development, activities such as team-building
  • Tracked and managed employee relations recruiting performance management/ employee development
  • Actively participate in several career fairs, campus recruiting sessions, and on-site events to help attract, select, and retain qualified talent at all levels to build both diverse and highly productive teams

Operations Supervisor

Fanatics, Inc
08.2018 - 04.2020
  • Manage a team of 60+ athletes to process fulfillment orders and ship merchandise in a 400,000 SQ FT facility
  • Responsible for the accurate planning and execution of workload to meet daily metrics of 20,000+ units delivered daily
  • Lead Safety Committee initiatives to improve building safety awareness
  • Create SOPs and develop process improvement for safety improvements for the network
  • Partnered with HR to ensure accurate payroll, performance review, and employee engagement activities were completed in a timely manner
  • Collaborated with other sites to review best safety practices, leading to 0 lost time injuries.

Area Manager

Amazon.com
08.2014 - 08.2018
  • Served as key team member successfully launching 2 sortation centers for the North-Atlantic region, which included Balti- more, MD and Logan Township, NJ
  • Managed 250+ associates charged with inbound, sort, and preparation for outbound distribution to 241 postal codes and maintain safety guidelines in a 400,000 SQ FT facility
  • Processing over 180,000 units daily
  • Planned and executed employee engagement events and activities throughout the year
  • Collaborated with operational leaders for implementation of control strategies to drive the safety the culture such as imple- menting behavior-based safety programs, establishing the safety committee
  • Assisted with the organizational leadership performance management review process annually for the U.S
  • Mid-Atlantic region, which includes 15+ leaders in operations, safety, facilities, and HR

Education

HR Certificate -

University of North Carolina

M.S - Organizational Development and Leadership

Philadelphia College of Osteopathic Medicine

B.A. - Speech Communications, Business

Shippensburg University

Skills

  • Microsoft Office Suite (PowerPoint, Word, Excel, Outlook), ADP, UltiPro, Manhattan, FMS, Kronos, Workday, Rippling
  • Customer Service Collections, Call Center Management Experience (6 years)
  • Employee Orientation
  • Analytical and Critical Thinking

Timeline

People Operations Generalist

Stord Inc
09.2022 - Current

Human Resources Business Partner/Safety Specialist

Moen, Inc
04.2020 - 09.2022

Operations Supervisor

Fanatics, Inc
08.2018 - 04.2020

Area Manager

Amazon.com
08.2014 - 08.2018

HR Certificate -

University of North Carolina

M.S - Organizational Development and Leadership

Philadelphia College of Osteopathic Medicine

B.A. - Speech Communications, Business

Shippensburg University
Jamia Chew-Garner