Summary
Overview
Work History
Education
Skills
Timeline
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JaMia Provo

Duncanville,TX

Summary

Proven security and customer service expert from Marksman Security, adept in emergency response and facility safety, enhancing security protocols by 50%. Skilled in teamwork and critical thinking, I excel in high-pressure environments, ensuring swift, effective resolutions and maintaining rigorous attention to detail.

Overview

5
5
years of professional experience

Work History

Security Officer

Allied Universal Security Services
05.2023 - 08.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Responded quickly to incidents and assessed active situations for security concerns.

Door Hanger

Marksman Security
10.2023 - Current

Greeting employees and farewelling them

  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites..
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Responded quickly to incidents and assessed active situations for security concerns.

Did a walk checking doors around if alarms where going off


Truck Loader

UPS
10.2022 - 11.2023
  • Loaded and strapped shipments into place on trucks.
  • Successfully loaded various types of cargo such as pallets, crates, drums, and containers while maintaining compliance with regulations regarding hazardous materials handling.
  • Maintained a safe working environment by adhering to company safety protocols and conducting regular equipment inspections.
  • Maintained clean and functional warehouse space throughout Number hour shifts.
  • Consistently met deadlines for truck departures through effective prioritization of tasks and teamwork.
  • Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.
  • Assisted with unloading returned or damaged goods, ensuring accurate documentation for inventory control purposes.
  • Reduced product damage during transport by ensuring proper stacking techniques were employed during the loading process.
  • Assisted in maintaining a clean and organized warehouse, contributing to overall workplace productivity.
  • Collaborated with warehouse staff to optimize space utilization, resulting in improved storage capacity.

Floor Cashier, Cook

Burger King
05.2021 - 12.2021
  • Assisted customers in locating items, providing product information and recommendations.
  • Handled high-volume periods effectively, maintaining accuracy while managing multiple tasks simultaneously.
  • Increased overall efficiency with thorough knowledge of store policies and procedures.
  • Demonstrated adaptability by learning new software systems quickly for seamless transitions between registers when necessary.
  • Enhanced store cleanliness, organizing shelves and displays to create an inviting environment.
  • Streamlined checkout process for faster service and better customer experience.
  • Reduced wait times by quickly processing transactions, ensuring a smooth flow at the cashier counter.
  • Improved customer satisfaction by efficiently handling transactions and addressing concerns.
  • Promoted a positive shopping experience, greeting customers warmly upon arrival at the register area.
  • Maintained accurate cash balances with diligent record-keeping and cash management.
  • Provided ongoing training to new employees on cashier procedures, mentoring them towards success in their roles.
  • Developed strong relationships with regular customers through exceptional service leading increased loyalty towards the brand.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Home Health Aide

Axxess
05.2021 - 08.2021
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Cashier

Taco Bell
05.2020 - 09.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.

Education

Duncanville High School
Duncanville, TX
05.2022

Skills

  • Hand-Eye Coordination
  • Technical knowledge
  • Initiative-taking
  • Accuracy and Precision
  • Reading Comprehension
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Team Collaboration
  • Critical Thinking
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Safety Protocols
  • Task Prioritization
  • Self Motivation
  • Goal Setting

Timeline

Door Hanger

Marksman Security
10.2023 - Current

Security Officer

Allied Universal Security Services
05.2023 - 08.2024

Truck Loader

UPS
10.2022 - 11.2023

Floor Cashier, Cook

Burger King
05.2021 - 12.2021

Home Health Aide

Axxess
05.2021 - 08.2021

Cashier

Taco Bell
05.2020 - 09.2020

Duncanville High School
JaMia Provo