Jamia White
Richmond,VA
Summary
Dynamic Care Manager and former Shift Leader at Tropical Smoothie, skilled in care planning and service coordination. Excelled in developing empathetic client relationships and efficiently managing team tasks. Demonstrated proficiency in clinical documentation and case assessments, significantly enhancing patient wellness and operational efficiency.
Experienced healthcare professional with strong focus on team collaboration and achieving results. Prepared to provide comprehensive care management, ensuring optimal patient outcomes. Demonstrates adaptability to changing needs and offers reliable support. Skilled in patient advocacy, care coordination, and resource management, with compassionate approach that fosters trust and respect.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Care Manager
Sunrise of Richmond
07.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
- Assessed clients and developed plans to meet needs.
Shift Leader
Tropical Cmoothie
06.2017 - 06.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
Bachelor of Arts - Political Science
Radford University
Radford, VA12-2023
Skills
- Care planning
- Case assessments
- Clinical documentation
- Service coordination
Certification
- CPR/AED Certification
Timeline
Care Manager
Sunrise of Richmond
07.2024 - Current
Shift Leader
Tropical Cmoothie
06.2017 - 06.2019
Bachelor of Arts - Political Science
Radford University