Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Family Health and Support Network
10.2021 - Current
Collaborate with department heads and executives to develop and execute administrative strategies that align with the organization's goals and vision
Responsible for managing budgetary responsibilities, effectively allocating resources to meet department objectives while maintaining fiscal discipline
Support the Program Administrator in managing daily operations, including staff supervision, resource allocation, and project coordination and act as the point of contact for administrative staff, addressing inquiries, resolving issues, and fostering a positive work environment.
Youth Development Worker
Family Health and Support Network
11.2019 - Current
Dedicated to orchestrating daily experiences that foster a positive and nurturing environment for the program's children
Responsibilities encompass the meticulous crafting of engaging, informative lesson plans, tailored to the unique needs and interests of the youth
Shoulder the responsibility of designing weekly meal plans and actively participating in cooking activities with and for the children, imparting valuable knowledge on nutrition and culinary skills
Contribute to collaborative team meetings, where it is mandatory to deliberate on strategies for providing intentional and tailored support to the youth, brainstorming innovative approaches to address each child's specific developmental needs for their overall growth and well-being.
Front Desk Agent
Westin Mission Hills
05.2019 - 11.2019
Collected room deposits, fees, and payments.
Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
Resolved guest issues promptly, resulting in positive feedback and return visits.
Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
Increased customer loyalty with exceptional communication skills and personalized service.
Agency Director of Recruitment & Equity Inclusion Culture at Wayside Youth and Family Support NetworkAgency Director of Recruitment & Equity Inclusion Culture at Wayside Youth and Family Support Network
Youth & Family Support Worker/ Ed-Voc Specialist at Wayside Youth & Family Support NetworkYouth & Family Support Worker/ Ed-Voc Specialist at Wayside Youth & Family Support Network