Jamiah Sykes-Samuels
Roselle,NJ
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Embodies strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
4
4
years of professional experience
4
4
Certification
Work History
Account Executive
Pearl & Hoyt
05.2024 - Current
- Developed pricing strategies tailored to individual clients based on their unique needs.
- Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
- Developed and maintained relationships with key clients to ensure customer satisfaction.
- Identified potential new customers through research of industry trends and competitive analysis.
- Maintained accurate records of all sales activities using CRM software systems.
- Listened to customer needs to identify and recommend best products and services.
- Attended networking events to build relationships with potential customers.
Human Resources Coordinator
Empire Elite Staffers
Glassboro, NJ
09.2022 - 04.2024
- Conducted orientation sessions to introduce new hires to company policies and procedures.
- Instructed employees and managers on the implementation of policies and procedures.
- Developed onboarding materials and presented orientation sessions for new hires.
- Prepared documents for termination processes such as exit interviews and severance packages.
- Analyzed employee surveys to identify areas needing improvement in the workplace.
- Updated employee records in HR database system.
- Assisted with recruiting, interviewing, and hiring of new employees.
Account Executive
Local 1233 Federal Credit Union
03.2020 - 09.2022
- Provided extraordinary customer service by responding promptly to inquiries and resolving issues quickly.
- Identified potential new customers through research of industry trends and competitive analysis.
- Negotiated contracts with clients to ensure profitable outcomes for the company.
- Replenished and arranged items to maintain appearance.
- Created marketing materials, including brochures and presentations, to showcase products and services.
Education
BS in Criminal Justice -
Hampton University
Hampton, VASkills
- Data Analysis
- Customer Relations
- Strong presentation skills
- Sales Strategies
- Account Servicing
- Recruiting
- Interviewing techniques
- Exit Interviews
- Maintains confidentiality
- Microsoft Office and Docusign
- New employee orientations
- People-oriented
- Project Planning
- Training development
- Financial Transactions
- Account Management
- CPR Certified
Certification
- Class A CDL Holder
- NJ licensed Real Estate Agent - #2437648
- Notary Public Certified loan signing agent
- Owner of Luminous Expressions LLC
References
References available upon request.
Timeline
Account Executive
Pearl & Hoyt
05.2024 - Current
Human Resources Coordinator
Empire Elite Staffers
09.2022 - 04.2024
Account Executive
Local 1233 Federal Credit Union
03.2020 - 09.2022
BS in Criminal Justice -
Hampton University