Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamiaha Grant

Columbia,SC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

2
2
years of professional experience

Work History

Waitress

Walk On's Sports Bistreaux
12.2022 - Current
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Increased sales significantly by upselling higher-end products to customers.

Waitress

Flight Deck
04.2022 - 08.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Hostess

Olive Garden
03.2021 - 04.2022
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

Bachelor of Arts - International Business And Language

Clemson University
Clemson, SC
05.2026

High School Diploma -

Lexington High School
Lexington, SC
05.2022

Skills

  • Sales and Marketing
  • Warm and Friendly
  • Relationship Management
  • Negotiation
  • Social Perceptiveness
  • Team Collaboration
  • Speaking
  • Persuasion
  • High-Energy and Stamina
  • Menu Memorization
  • Upselling Techniques
  • Sales Techniques

Timeline

Waitress

Walk On's Sports Bistreaux
12.2022 - Current

Waitress

Flight Deck
04.2022 - 08.2022

Hostess

Olive Garden
03.2021 - 04.2022

Bachelor of Arts - International Business And Language

Clemson University

High School Diploma -

Lexington High School
Jamiaha Grant