Jamaine Mitchell
Office Manager
Grandview,MO
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
16
16
years of professional experience
6
6
Accounting and personnel management
5
5
years of post-secondary education
Work History
Office Operations Manager
GFL Environmental
Kansas City, MO
04.2019 - Current
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Developed standard operating procedures for all administrative and operation employees.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Evaluated employee records and productivity and submitted evaluation reports.
- Oversaw work processes and performed quality control tasks to increase revenue and reduce production times.
- Oversee OSHA and DNR visits to facility, maintain there guideline to personnel.
- Maintain operations safety with large equipment operators and ground crew.
- Conduct weekly safety training with all personnel and workflow/Revenue training with office team.
- Coordinated special projects and managed schedules.
- Implemented project management techniques to overcome obstacles and increase team productivity.
Roll Off Route Supervisor
GFL Environmental
Kansas City, MO
05.2018 - Current
- Managed labor assignments and equipment allocations and met transportation, operations and production goals.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
- Recommended measures to improve production methods, equipment performance and team operation and productivity.
- Worked closely with personnel, customers and contractors to resolve problems.
- Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
Office Manager
GFL Environmental
Kansas City, MO
07.2016 - Current
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Developed standard operating procedures for all administrative employees.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Evaluated employee records and productivity and submitted evaluation reports.
Furniture Sales Associate
Furniture Mall Of Kansas
Olathe, KS
08.2013 - 07.2016
- Researched furniture materials and suggested pieces to clients based on budget and want.
- Communicated with clients to find and design layout best suited for client needs and location.
- Displayed past designs and purchases to new clients to assist with creative process.
- Followed up with clients after installation and delivery to gauge customer satisfaction.
- Used blueprints to best design furniture layouts for homes and apartments, presenting these layouts to clients for review and approval.
Education
No Degree - Accounting And Business Management
Devry University
Kansas City, MOHigh School Diploma -
Raymore-Peculiar Sr. High School
Peculiar, MO 01.2004 - 05.2009
Skills
Policy and procedure modification
Documentation and control
Payroll and budgeting
Workflow planning
Budgeting
Team Bonding
Credit and collections
Expense reporting
Strategic planning
Project Management
Account Reconciliation
Creating Excel Spreadsheets
Staff Management
Performance improvement
Timeline
Office Operations Manager
GFL Environmental
04.2019 - Current
Roll Off Route Supervisor
GFL Environmental
05.2018 - Current
Office Manager
GFL Environmental
07.2016 - Current
Furniture Sales Associate
Furniture Mall Of Kansas
08.2013 - 07.2016
High School Diploma -
Raymore-Peculiar Sr. High School
01.2004 - 05.2009
No Degree - Accounting And Business Management
Devry University