Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamiaya Ash

Theodore

Summary

Dedicated delivery driver skilled in communication, customer service, and problem solving. Committed to safety and time management, ensuring efficient deliveries and positive client interactions. Proactive delivery driver with a strong background in customer service and team collaboration. Leveraging effective communication skills to navigate routes efficiently while adhering to safety protocols and enhancing client satisfaction. Results-driven delivery driver with proven adaptability and problem-solving abilities. Experienced in utilizing GPS technology for route navigation, maintaining vehicle safety, and delivering exceptional customer service. Dependable and service-focused delivery driver motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional provides prompt, seamless access to supply. Veteran driver over several years delivers energetic approach to meeting expectations. Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction. Punctual Delivery Driver offering several years of experience distributing products, documents and packages to customers. Versed in safely loading and unloading parcels, completing logs, and collecting appropriate payments. Familiar with GPS system operations paired with outstanding driving record. Reliable Delivery Driver with background in ensuring prompt, safe delivery of goods while maintaining excellent customer service. Strengths include route planning, time management, and problem-solving skills. Previous work has made significant impact on improving efficiency and satisfaction rates for businesses served. Hardworking delivery driver with several years of experience in warehouse shipping and receiving, including forklift operation, merchandise loading and maintaining on-time deliveries. Detail-oriented self-starter and team player familiar with dot regulations and order verification processes. Accuracy-first approach to delivery. Talented professional with great skills in relationship building, communication, and mechanical maintenance. Accomplishes performance targets consistently and maintains clean, professional vehicle. Physically fit for challenging work. Safety-conscious driver experienced with light trucks and vans. Works quickly to meet daily targets with expert loading, unloading and transportation. Adapts quickly to changing situations to overcome problems and maintain performance. Reliable Delivery Driver known for productivity and efficient task completion. Possess specialized skills in route planning, time management, and safety compliance. Excel in communication, problem-solving, and adaptability, ensuring smooth delivery operations and customer satisfaction. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

3
3
years of professional experience

Work History

Delivery Driver

lite year
11.2024 - 12.2025
  • Provided timely delivery updates to customers via phone and company app, enhancing customer satisfaction.
  • Delivered packages efficiently using company-provided GPS and routing software.
  • Loaded and unloaded packages accurately following safety protocols at all times.
  • Maintained vehicle cleanliness and performed routine maintenance checks regularly.
  • Collaborated with warehouse staff to streamline package sorting and loading processes.
  • Navigated local routes effectively to ensure timely deliveries each day.
  • Trained new drivers on operational procedures and best practices, ensuring smooth onboarding and adherence to company standards.
  • Reported any delivery issues or vehicle concerns immediately to management team.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Navigated routes with relevant map programs and GPS systems.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Transported and safely delivered items to prevent damage or loss.
  • Handled merchandise in accordance with product handling standards.
  • Resolved customer service complaints professionally, reinforcing trust and loyalty to the company.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.

caregriver

Northview
Mobile
01.2024 - 11.2024
  • Enhanced client well-being by providing companionship and emotional support.
  • Administered medications and monitored health conditions according to healthcare professionals' instructions.
  • Supported clients with daily living activities and personal care to promote independence.
  • Maintained clean and safe living environments for clients through regular housekeeping tasks.
  • Participated in training sessions to improve caregiving skills and knowledge of best practices.
  • Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
  • Documented client progress and reported any changes to healthcare staff promptly.
  • Communicated effectively with families about client needs and care updates.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Assisted clients with bathing, dressing, and personal care to promote hygiene and comfort.
  • Fostered positive patient outlook and improved daily living through compassionate care.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.

Call Center Representative

Teleperformance
Mobile
01.2023 - 06.2023
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Answered incoming calls, assisting customers with product inquiries and billing questions to ensure satisfaction.
  • Assisted customers with inquiries and resolved issues efficiently.
  • Engaged in active listening to fully understand customer needs and tailor responses accordingly.
  • Provided product information and support during calls effectively.
  • Documented customer interactions accurately in the system.
  • Collaborated with team members to enhance service delivery.
  • Processed high volume of calls daily using call management system and web-based communications to maintain service efficiency.
  • Utilized company software to manage call logs and data entry.
  • Maintained high levels of professionalism while interacting with customers via phone or email.
  • Maintained a positive attitude while handling challenging situations.
  • Followed scripts to ensure consistent communication with customers.

Education

High School Diploma -

Accel Day & Evening Acdemy
Mobile, AL
05-2021

Skills

  • Communication 2Route navigation 3Package handling 4Vehicle maintenance 5GPS utilization 6Customer service 7Team collaboration 8Time management 9Procedural adherence 10Problem solving 11Attention to detail 12Adaptability 13Active listening 14Conflict resolution 15Training support
  • Skilled forklift operator
  • Time management
  • Data entry accuracy
  • Call center operations
  • Team collaboration
  • Effective communication
  • Problem solving
  • Customer service
  • Multitasking and organization
  • CRM software
  • Active listening

Timeline

Delivery Driver

lite year
11.2024 - 12.2025

caregriver

Northview
01.2024 - 11.2024

Call Center Representative

Teleperformance
01.2023 - 06.2023

High School Diploma -

Accel Day & Evening Acdemy
Jamiaya Ash