Jamice Bassett
Berwyn,IL
Summary
Seasoned Facilities Administrator/Office Manager focused on business and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset. Brings 15+ years of progressive business experience in Facilities Management.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Facilities Administration Supervisor
Brightstar US
Libertyville, IL
09.2014 - 07.2021
- Maintained 5,000-100,000 sq. ft office space of 100-500 employees in Illinois, as well as employees in multiple office spaces including internationally
- Assisted executive leaders in decision-making procedures by creating daily reports to advise leaders on corrective actions and process improvements
- Networked with industry professionals to foster partnerships and identify new and improved solutions
- Developed revisions for systems and procedures by evaluating operational practices and identifying improvement opportunities
- Oversaw Janitorial/Custodian staff of 10-20 who were responsible for cleaning and maintenance to assure general office appearance which may include cleaning of internal glass, floors/carpets, kitchen, refrigerators, etc.
- Served as point person for office growth in terms of buildouts/expansions, space design, floor plan management, and work with architects/contractors on special projects as they arise for 1,000-10,000 square feet spaces
- Submitted maintenance requests with building manager. Follow-up to ensure all service and repair and work orders are completed
Facilities Coordinator
Brightstar US
Libertyville, IL
05.2013 - 09.2014
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean and functional environment
- Served as point of contact for internal and external customers seeking support and information
- Provided support and services related to mail and deliveries
- Assisted with meetings and conference room reservations
- Completed moving of materials for light inter-office moves, workstation configurations, conference room setups, table arrangements, etc.
- Maintained physical workspace of over 100,000 square feet of office space and over 200,000 square feet of warehouse space including updating posters, photo-boards, creating fun displays, office artwork and plants
Operations Team Leader
Ex Libris
Des Plaines, IL
08.2008 - 01.2013
- Worked with office of building to coordinate repairs, regular in-depth cleaning, preventative maintenance, security and safety, etc.
- Negotiated purchasing of office supplies and office equipment in accordance with company purchasing policies and budgetary restrictions by reducing costs by 10-20% annually
- Regularly monitor, stock, order and organize pantry and supply areas. This includes pantry items, groceries, paper supplies, cleaning supplies, offices supplies, etc.
- Maintained computer and physical filing systems
- Coached new hires on company processes while managing employees to achieve maximum production
- Assisted HR in designing, implementing and overseeing office policies and procedures
- Assisted with financial records, corporate invoices, and office budgets
- Offboarding terminations and coordinating return of personal effects
- Assisted with New Hire Onboarding tasks such as registration, work-space setup, etc.
- Event planning and management of team-off sites, department parties, large corporate events (holiday party, family picnic, etc.) for 100-200 employees
Office Coordinator
Ex Libris
Des Plaines, IL
08.2006 - 08.2008
- Maintained office supplies inventory by checking stock and ordering new supplies
- Efficiently supervised filing, sorting and handling incoming and outgoing mail
- Monitored vendor accounts and product updates to verify competitive pricing
- Trained new employees on administrative procedures, company policies and performance standards
- Provided back-up support and front desk coverage to Receptionists and main office phone line
Education
MBA - Business Administration
Keller Graduate School of Management
Illinois12.2010
Bachelor of Science - Operations Management
DeVry University
Downers Grove, IL12.2008
Skills
- Facilities Management
- Vendor Management
- Contract Management
- Project Management
- Administration and Operations
- Contracts and Vendor Agreements
- Office Equipment Management
- Team Management and Supervision
- Complex Problem Solving
- Staff Development and Training
- Decision Making
Certification
- FMP - Facility Management Professional
- Licensed Life Insurance Producer - August 2021-August 2023
Timeline
Facilities Administration Supervisor
Brightstar US
09.2014 - 07.2021
Facilities Coordinator
Brightstar US
05.2013 - 09.2014
Operations Team Leader
Ex Libris
08.2008 - 01.2013
Office Coordinator
Ex Libris
08.2006 - 08.2008
MBA - Business Administration
Keller Graduate School of Management
Bachelor of Science - Operations Management
DeVry University
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