JaMichael Holloway
Plano,Texas
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques.
Overview
4
4
years of professional experience
Work History
Cliant Services
Harvey & Tully
Plano, Texas
07.2022 - 05.2025
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Updated and maintained databases with current information.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Sales Associate
Doller Tree
Dallas, TX
04.2021 - 04.2022
- Maintained up-to-date knowledge of store merchandise and its return policies.
- Greeted customers and provided exceptional customer service.
- Conducted inventories to ensure sufficient inventory levels on a regular basis to track stock levels.
- Processed transactions and provided accurate information about products, prices, and services quickly and securely.
- Demonstrated and upsold product features and benefits for customers' needs.
- Assisted customers with product selection, sizing and styling.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Developed trusting relationships with customers, helped them find specific products, answered questions, and offered product advice.
Education
Associate of Applied Science - Information Technology
Collin College
McKinney, TX05-2026
High School Diploma -
Jj Pearce High School
Richardson, TX05-2021
Skills
- Customer service
- Inventory management
- Conflict resolution
- Recordkeeping
- Excellent communication
- Friendly, positive attitude
- Interpersonal communication
- Data management
- Teamwork and collaboration
- Software skills in excel, Word, Access, and Outlook
Languages
English
Professional
References
References available upon request.
Timeline
Cliant Services
Harvey & Tully
07.2022 - 05.2025
Sales Associate
Doller Tree
04.2021 - 04.2022
Associate of Applied Science - Information Technology
Collin College
High School Diploma -
Jj Pearce High School
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