Jamicia Ard
New Orleans,LA
Summary
Passionate Nurse with demonstrated experience in hospital settings. Proven ability to build strong relationships with patients and families while providing compassionate care. Offers strong task prioritization and organizational skills
Experienced healthcare professional prepared for this role. Proven ability to provide high-quality patient care with strong clinical skills in administering medications, monitoring vital signs, and assisting with daily activities. Known for strong collaboration with medical teams, adapting to changing needs, and achieving positive outcomes. Reliable, compassionate, and skilled in patient communication and support.
Healthcare professional with proven track record in delivering high-quality patient care and medical support. Skilled in collaborating with healthcare teams to ensure optimal patient outcomes and adapt to evolving medical needs. Known for reliability, adaptability, and strong problem-solving abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant/Receptionist
Crescent City Physicians
12.2017 - 07.2019
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Transcribed phone messages and relayed to appropriate personnel.
- Enhanced office productivity by handling high volume of callers per day.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Obtained payments from patients and scanned identification and insurance cards.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Answered phone calls and messages for 4-physician Cardiologist medical facility, scheduling appointments, and handling patient inquiries.
Patient Care Technician
Touro Infirmary Hospital
01.2014 - 07.2017
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Maintained clean and safe environment to promote patient safety and comfort.
- Maintained a clean and organized therapy environment, promoting safety and efficiency.
- Coordinated scheduling and documentation for multiple caseloads, streamlining administrative processes within the department.
- Assisted therapists in creating individualized treatment plans for better patient outcomes.
- Monitored patient progress and reported changes to physical therapist.
- Utilized gait belts, lifts, or slings to safely move and transfer patients.
- Performed therapeutic massage, hot-cold packs placement, or electrical stimulation under direction of physical therapist.
- Supported needs of 100+ residents under long-term care.
Medical Assistant
Dimitri Dermatology
04.2012 - 09.2014
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Measured and fit crutches and canes, instructing patients on proper use of support devices.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Inserted peripheral IVs and administered non-medication IV fluids.
- Provided compassionate care to patients during their emergency room visit, addressing concerns and offering emotional support when needed.
- Contributed to the overall success of th emergency department by actively participating in team meetings, sharing insights, and suggesting improvements for optimal patient care outcomes.
Education
Lpn Certificate - Practical Nursing
Delgado Community College
05.2023
Associate of Science - General Studies
Delgado Community College
05.2020
Skills
- Healthcare Industry Knowledge
- Medical Office Procedures
- Medical receptionist experience
- Vital signs monitoring
- Patient Care
- Medication Administration
- ADL Assistance
- Patient Charting
- Patient check-in and check-out
- Initiative-taking
- Medical office procedures
- Healthcare industry
- Catheter care
- Tracheostomy care
Personal Information
Title: LPN
Software
Epic
Certification
- CPR/AED Certification
- First Aid Certification
- Basic Life Support Certification (BLS)
- OSHA Certified
- Advanced Cardiac Life Support Certification (ACLS)
Languages
English
Timeline
Medical Assistant/Receptionist
Crescent City Physicians
12.2017 - 07.2019
Patient Care Technician
Touro Infirmary Hospital
01.2014 - 07.2017
Medical Assistant
Dimitri Dermatology
04.2012 - 09.2014
Lpn Certificate - Practical Nursing
Delgado Community College
Associate of Science - General Studies
Delgado Community College
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