Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Jamie A. Cook

Yorktown Heights,NY

Summary

Organized and dependable job seeker with versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.


Overview

37
37
years of professional experience

Work History

Senior Project Manager

The Brass Center
02.2014 - 03.2024
  • Provide project management for multi-million dollar residential and commercial projects in NYC as well as other destinations globally and domestically.
  • Liaison between architects, construction managers, designers and high-end clients to coordinate orders, shipments and deliveries from start to finish.
  • Establish and maintain loyal customer relationships.
  • Track orders and shipments, provide detailed quotes, orders, POs, and invoices for architectural hardware and decorative plumbing; handle any returns or changes needed.
  • Assist customers with custom purchases; worked on large-scale luxury projects to ensure timely completion.

Showroom Manager

Katonah Architectural Hardware
12.1998 - 02.2014
  • Managed the daily operations of the decorative hardware showroom & lead the team of sales associates.
  • Provided daily administrative support to the President of the company by performing opening and closing routines as well as back office procedures such as filing and inventory management.
  • Ensured showroom met visual, cleanliness, and back of house standards.
  • Provided project management for the sale of proprietary luxury door hardware by overseeing sales orders, POs, and shipments.
  • Created strong connections between clients and the showroom by sending product information, literature, and business cards to potential clients.
  • Maintained lasting client relations through exemplary customer service and white glove service.

Elementary School Teacher

Good Shepherd Elementary School
09.1987 - 06.1991
  • Created a flexible bilingual program and fostered a classroom environment that maintained personal growth for students from low-income and immigrant communities.
  • Established effective rapport with students to motivate their educational development per state and federal guidelines.
  • Provided a strong foundation for upper-elementary grade education in accordance with each student’s personal ability in conversation with their parents and other staff members.

Education

B.A. - Psychology

Marymount College
Tarrytown, NY
01.1987

Skills

  • Punctual, professional and reliable
  • Excellent organizational skills
  • Strong interpersonal skills with background in customer service, and project management
  • Bilingual: fluent in English and Spanish
  • Ability to prioritize and manage a fast-paced workload with multiple deadlines; Team member mentality with experience working in leadership functions
  • Experienced in handling a large volume of inquiries and orders via telephone and email
  • Skilled in office applications

Accomplishments

  • Supervised team of 10 staff members.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Senior Project Manager

The Brass Center
02.2014 - 03.2024

Showroom Manager

Katonah Architectural Hardware
12.1998 - 02.2014

Elementary School Teacher

Good Shepherd Elementary School
09.1987 - 06.1991

B.A. - Psychology

Marymount College

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