Jamie Aikins

• Accurately review and enter daily charges, submit claims electronically to commercial and government payers
• Work rejected claims in clearinghouse, correct claims electronically and paper, file appeals and follow up as needed until resolved, run A/R reports monthly and follow up on all outstanding and underpaid claims and patient balances, research and respond to documentation requests from insurance carriers in a timely manner, review EOBs/ERAs, post insurance and patient balances, alert management to insurance trends and areas of concern with reimbursement and denials, answer all patient and insurance company billing inquiries, update patient demographics and insurance information, confirm and verify eligibility of benefits, obtain prior authorization, surgical scheduling, appointment scheduling, credentialing, adhere to HIPPA guidelines and regulations, submit medical record request, answer phones, request patient Rx and anywhere needed.

• Accurately review and enter daily charges, submit claims electronically to commercial and government payers. Work rejected claims in clearinghouse, correct claims electronically and paper, file appeals and follow up as needed until resolved, run A/R reports monthly and follow up on all outstanding and under paid claims and patient balances, research and respond to documentation requests from insurance carriers in a timely manner, review EOBs/ERAs, post insurance and patient balances, alert management to insurance trends and areas of concern with reimbursement and denials, answer all patient and insurance company billing inquiries.

Enter all charges for a group of multiple Doctors. Post payments and bill statements.

Answer high volume multiple phone lines, schedule patient appointments and provide superb customer service and communication skills.

Cover front desk Receptionist as needed.

• Accurately posted payments and adjustments both electronically and manually.
• Processed payments that had been received from insurance companies and Medicare.
• Communicated effectively with others through active listening and dynamic interpersonal skills.
• Identified overpayments and processed refunds for insurance carriers and patients.

• Adhered to strict HIPAA guidelines to protect patient privacy.
• Checked patient insurance, demographic, and health history to keep information current.
• Helped patients complete necessary medical forms and documentation.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Managed multi-line phone system and pleasantly greeted patients.
• Organized paperwork such as charts and reports for office and patient needs.
• Supported office staff and operational requirements with administrative tasks.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.