Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Jamie Alexander

Jacksonville,FL
Jamie Alexander

Summary

A highly motivated professional with a verifiable record of accomplishments. Highly creative, extremely motivated, results-oriented and focused individual . Areas of strength include: Leadership Qualities, Excellent Customer Service, Proven Self-Starter, AP/AR, Computer Skills, MOT Setup, Safety Flagging, Transporting and Problem Solving abilities.

Overview

9
years of professional experience
2
Certification

Work History

HireQuest
Jacksonville, FL

MOT Setup/Certified Flagger/General Labor
10.2019 - Current

Job overview

  • Worked with superiors to develop optimal traffic routing and control plans for each site.
  • Controlled flow of automotive traffic under direction of project supervisor.
  • Used flagging tools such as stop and slow paddle and red flag.
  • Intimately familiar with flagging safety regulations and equipment as published by OSHA.
  • Put out barrels and cones to prevent driver access to specific roads or areas.
  • Prevented traffic intrusion onto construction sites and protected workers.
  • Escorted pedestrians and young children across streets near school.
  • Guided or controlled vehicular or pedestrian traffic at street and railroad crossings and construction sites.
  • Professionally communicated with motorists stuck in stopped traffic.
  • Patiently directed motorists towards detours and alternate routes.
  • Actively alerted construction crew about vehicles failing to obey signals, preventing accident and injury.
  • Calmly managed clearing of path during passage of emergency vehicles.
  • Controlled flow of traffic through construction areas and work zones on busy highways and interstates.
  • Recorded license plate numbers of traffic violators to turn over to law enforcement officials.
  • Organized and maintained site equipment during slow hours.
  • Accustomed to nighttime flagging in high traffic areas.
  • Attended to needs and safety of pedestrians by stopping traffic at crossing locations.
  • Understood and followed verbal and written instructions to complete work correctly.
  • Mentored new employees by providing guidance on safety and proper techniques.
  • Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
  • Notified supervisors of defective equipment or materials.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed quality checks on products and materials to identify any defects.
  • Transported heavy materials using tugs, hand trucks and pallet jacks throughout work zone.
  • Operated forklift to load and unload materials and equipment on trucks.
  • Maintained organized and clean work areas at all times on job sites.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials onto trucks and trailers.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Provided labor support to carpenters, masons and other skilled trades.
  • Completed tear-down of existing structures to prepare for new construction.
  • Assisted in digging, trenching and backfilling trenches and foundations.
  • Helped with erecting scaffolding and ladders.
  • Worked on sites, installing roofs and other exterior components.
  • Performed general housekeeping and cleaning tasks.

Country Girl Cleaning & More
Jacksonville, FL

Commercial Cleaner
01.2018 - Current

Job overview

  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Improved building cleanliness with continuous sanitizing of high-touch areas.
  • Maintained clean, neat, uniform attire for professionalism.
  • Disposed of trash and yard debris when required for eviction or abandonment trash outs.
  • Kept building entryway to main offices' glass clean and polished for professional presentation.
  • Emptied wastebaskets to transport trash and waste to disposal area.
  • Refilled soap dispensers, toilet paper, hand towels and air fresheners in 8 bathrooms.
  • Washed windows inside and out to remove mold and dust.
  • Developed and maintained cleaning schedules to clean designated areas, rental units and manage shifts.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors, and residential units.
  • Cleaned walls and ceilings with special reach tools.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Identified repair needs and major maintenance concerns, anything that couldn't be immediately repaired or replaced, would escalate issues to management.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Completed grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.

ACME Barricades
Saint Augustine, FL

Warehouse Manager/Yard Cleanup
11.2022 - 02.2023

Job overview

  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Developed and implemented policy and procedure updates to improve workflow and productivity.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Reviewed established business practices and improved processes to reduce expenses.
  • Maintained yard clean up and lawn care.
  • Used equipment such as; forklift, weed eater, blower, mower, ladders, drills and other various hand tools.

San Marco Properties
Jacksonville, FL

Lead Leasing Agent-On Call
04.2018 - 12.2019

Job overview

  • Greeted clients, showed apartments, and prepared leases.
  • Verified tenant incomes and other information before accepting lease applications.
  • Investigated property owners and researched criminal background details by reviewing hardcopy and digitized records for prospective tenants.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Responded to requests and scheduled appointments for maintenance work.
  • Distributed and followed up on tenant renewal notices.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Collected monthly rent payments and other fees, always properly recording, and processing money.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
  • Registered clients on database to enable tracking history and maintain updated records.
  • Distributed flyers to raise awareness of properties and attract more tenants.
  • Communicated effectively with owners, residents, and property management.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Completed annual rent calculations using housing database software.
  • Generated professional networks by engaging in professional, industry and government organizations.
  • Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Reported to property manager on employee performance and progress toward goals.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location.

JZU Transportation
Jacksonville, FL

Lead Vehicle Transporter/Chase Driver
09.2016 - 02.2018

Job overview

  • Supervised 8 transporters.
  • Operated with safety and skill to avoid accidents and delays.
  • Inspected vehicles before and after trips to verify safe and reliable operation.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Maintained high customer satisfaction by working quickly and accurately.
  • Complied with federal, state and local laws and regulations to reduce risks.
  • Demonstrated superior transport service, providing accurate time estimates and courteous responses.
  • Utilized GPS and other navigation systems to minimize delays with well-planned routes.
  • Communicated with dispatch to convey delays and adjust delivery plans.
  • Updated daily logs and customer paperwork with relevant details.
  • Trained new drivers in company policies and vehicle maintenance to support daily task completion.
  • Kept compliant with weight requirements, hazardous material transport and route planning.
  • Supported proper maintenance of all delivery vehicles with regular oil changes and tire rotations.
  • Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
  • Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.

Williams Industrial Services
Jacksonville, FL

Hole/Fire Watch-Oncall, Short-term Assignments
11.2016 - 07.2017

Job overview

  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Provided labor support to carpenters, masons and other skilled trades.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
  • Recognized, documented, and advised on removal of hazards.
  • Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
  • Responded to any emergencies as instructed and with utmost efficiency.
  • Communicated safety performance and progress to management and employees to provide up to date information.
  • Monitored workplace activities to determine compliance with safety regulations and standards.
  • Conducted safety audits and inspections to identify workplace hazards and deficiencies.
  • Devised and monitored safety performance metrics to assess and improve safety performance.
  • Performed visual inspection of work area and evacuated operations and summoned authorities if hazardous conditions detected.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

PepBoys
Jacksonville, FL

General Service Technician
08.2016 - 10.2016

Job overview

  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Greeted customers and answered questions about oil changes and other services.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Investigated customer complaints to identify cause of malfunctions.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Performed emissions tests according to standard procedures.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Suggested additional services to customers in order to meet upsell goals.
  • Dismounted and mounted tires to perform air checks, rotations, and rebalances.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Vacuumed interior of vehicles and washed exterior windows to boost customer satisfaction.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
  • Attended in-house training courses and webinars to learn about vehicle electrical system, brakes and diagnostic and repair techniques.

IAP World Services/Kelly Services
Jacksonville, FL

Lead Scanner
03.2016 - 07.2016

Job overview

  • Scanned documents to enter new vehicles into logging/tracking system as they came into port.
  • Created locations to store vehicle quickly by strictly following storage methods.
  • Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
  • Transmitted documents, organized revisions and tracked changes.
  • Managed regulatory requirements and audit support needs by completing and submitting accurate paperwork.

Cool Realty
Orange Park, FL

Property Manager
08.2015 - 01.2016

Job overview

  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Developed and implemented marketing strategies to increase occupancy rates.
  • Administered operations to handle needs of tenants across 30 property units.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Completed annual rent calculations using housing database software.
  • Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
  • Generated professional networks by engaging in professional, industry and government organizations.

San Marco Properties
Jacksonville, FL

Lead Leasing Agent/Front Office Manager
09.2014 - 07.2015

Job overview

  • Greeted clients, showed apartments, and prepared leases.
  • Verified tenant incomes and other information before accepting lease applications.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Responded to requests and scheduled appointments for property showings.
  • Distributed and followed up on tenant renewal notices.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Collected rent and tracked resident payments and information in computer system.
  • Collected monthly rent payments and other fees, always properly recording, and processing money.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
  • Distributed flyers to raise awareness of properties and attract more tenants.
  • Communicated effectively with owners, residents, and on-site associates.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Kept properties in compliance with local, state and federal regulations.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Coordinated appointments to show marketed properties.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Completed annual rent calculations using housing database software.
  • Generated professional networks by engaging in professional, industry and government organizations.
  • Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
  • Planned special events such as lotteries, dedications and project tours.
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Managed office operations while scheduling appointments for department managers.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Controlled finances to lower costs and keep business operating within budget.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Reported to senior management on organizational performance and progress toward goals.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Delivered performance reviews, recommending additional training or advancements.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Education

University of Phoenix
Online

A.S. from Accounting
2012

Advanced Career Training
Jacksonville, FL

Networking Technology
2001

Florida Community College
Jacksonville, FL

High School Diploma
1997

Skills

  • Leadership Qualities
  • Job Site Preparation
  • OSHA Requirements
  • General Housekeeping
  • Social Perceptiveness
  • Lockout and Tagout
  • Worksite Safety and Maintenance
  • Organizational skills
  • Troubleshooting
  • Tenant and Eviction Laws
  • Multi-Family Property Management
  • Affordable Housing Programs Knowledge
  • Leasing and Sales
  • Microsoft Office
  • YARDI
  • Propertyware
  • Appfolio
  • Maintenance Knowledge
  • Exceptional Organizational Skills
  • Background Check Investigationllls
  • Administrative Leadership
  • Fair Housing Laws Knowledge
  • Social Media Engagement
  • Tenant and Owner Liaising
  • Tenant Eligibility Determination
  • Credit and Collections
  • Project Management
  • Mail Handling
  • Scheduling
  • Technical Support
  • Conflict Management
  • Accounts Payable and Receivable
  • Billing and Invoicing
  • Excellent Multitasking Abilities
  • Organizational Skills
  • Vendor Liaising
  • Administration and Operations
  • Handling Complaints
  • Email Correspondence
  • Inventory
  • Customer Service
  • Scheduling
  • Project Estimation and Bidding
  • Quality Control

Certification

  • Forklift Certified, ACME Barricades 01/2023
  • Safety Flagger, HireQuest 04/2022

Timeline

Warehouse Manager/Yard Cleanup

ACME Barricades
11.2022 - 02.2023

MOT Setup/Certified Flagger/General Labor

HireQuest
10.2019 - Current

Lead Leasing Agent-On Call

San Marco Properties
04.2018 - 12.2019

Commercial Cleaner

Country Girl Cleaning & More
01.2018 - Current

Hole/Fire Watch-Oncall, Short-term Assignments

Williams Industrial Services
11.2016 - 07.2017

Lead Vehicle Transporter/Chase Driver

JZU Transportation
09.2016 - 02.2018

General Service Technician

PepBoys
08.2016 - 10.2016

Lead Scanner

IAP World Services/Kelly Services
03.2016 - 07.2016

Property Manager

Cool Realty
08.2015 - 01.2016

Lead Leasing Agent/Front Office Manager

San Marco Properties
09.2014 - 07.2015

University of Phoenix

A.S. from Accounting

Advanced Career Training

Networking Technology

Florida Community College

High School Diploma

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Jamie Alexander