Jamie Alston
District Heights,MD
Summary
Seasoned Customer Support Specialist and IT/Data Analytics Professional equipped with excellent communication and technical skills. consistently maintains Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.
Overview
8
8
years of professional experience
Work History
Security Officer
TLS Security
Washington, District of Columbia
10.2025 - Current
- Conducted regular patrols to identify and mitigate potential security risks.
- Assisted in managing access control for employees and visitors.
- Ensured all visitors and employees pres proper identification
- Monitored premises and recorded activity in daily officer reports.
- Completed incident reports to record security or loss prevention incidents.
- Responded to alarms and conducted investigations as required.
- Checked for safety hazards and took corrective action when necessary.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Unarmed Security Officer
Watkins Security Agency
Washington, District of Columbia
10.2023 - 10.2025
- Conducted regular patrols to deter unauthorized access and maintain security.
- Operated ct scan machine checking for any unauthorized items
- Responded promptly to incidents and emergencies, following established protocols.
- Collaborated with law enforcement during investigations as required.
- Guarded entrances and exits against unauthorized entry.
- Greeted visitors upon arrival at the facility and directed them accordingly.
- Maintained logs of all security related incidents and wrote detailed reports for management review.
- Observed individuals on foot or in vehicles entering the facility to determine their purpose of visit.
- Monitored CCTV surveillance system footage for suspicious activities.
Security Officer
Security Assurance Management
Washington, District of Columbia
12.2017 - 2024
- Monitored premises to ensure safety and security for all personnel.
- Conducted regular patrols to identify and mitigate potential security risks.
- Documented incidents and reported them to management promptly.
- Collaborated with law enforcement during emergency situations as needed.
- Ensured compliance with security policies and procedures consistently.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Education
Bachelor of Science - Data Analytics
Southern New Hampshire University
Hooksett, NH01-2028
Bachelor of Science -
Ultimate Medical Academy
Clearwater, FL07-2025
Skills
- Statistical modeling
- Machine learning
- Microsoft Excel
- Project management
- Effective communication
- Problem solving
- Team collaboration
- Attention to detail
- Surveillance expertise
- Asset protection
- High level of integrity
- Complex Problem-solving
- Detail-oriented
- CCTV monitoring
- First aid and CPR certified
- Conflict resolution techniques
- Data analysis
- Data visualization
- Cybersecurity fundamentals
- Database management
- Visualization software
- Workflow automation
- Database programming and SQL
- Structured query language (SQL)
- R programming
- Microsoft Visio
- Data storytelling
- Technical writing
- Excel functions
- Business management
- Microsoft power BI
References
References available upon request.
Timeline
Security Officer
TLS Security
10.2025 - Current
Unarmed Security Officer
Watkins Security Agency
10.2023 - 10.2025
Security Officer
Security Assurance Management
12.2017 - 2024
Bachelor of Science - Data Analytics
Southern New Hampshire University
Bachelor of Science -
Ultimate Medical Academy