Jamie Apduhan

• Assisted clients with daily living activities to promote independence and well-being.
• Developed personalized care plans based on individual needs and preferences.
• Monitored client health status, reporting changes to healthcare professionals promptly.
• Implemented safety protocols to ensure a secure environment for clients.

• Developed and maintained strong client relationships to drive sales growth.
• Conducted product presentations and demonstrations to showcase features and benefits.
• Collaborated with marketing team to create promotional materials for new product launches.
• Utilized CRM software to track sales activities and manage customer interactions effectively.

• Analyzed market trends to identify potential sales opportunities within designated territories.
• Trained new staff on product knowledge and effective sales techniques to enhance performance.
• Resolved customer inquiries and concerns promptly, ensuring high satisfaction levels.
• Implemented feedback mechanisms to gather insights for continuous improvement of sales strategies.
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.

• Supervised daily operations to ensure efficient workflow and high-quality service.
• Trained and mentored new team members on customer service protocols and operational procedures.
• Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
• Resolved customer complaints promptly, enhancing overall satisfaction and retention rates.
• Implemented process improvements that increased speed of service during peak hours.
• Monitored compliance with health and safety regulations to maintain a safe work environment.
• Coordinated shift schedules to optimize staffing levels according to business needs.
• Conducted performance evaluations for team members, providing constructive feedback for development.
• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Completed cash and credit card transactions accurately using POS software.
• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Managed and lead the crew to assure everything was running smoothly handled customer complaints counted inventory and handled money cooked ran cash register and drive thru manged the whole store to be ready for audits etc...