Jamie Arrington
North Brunswick,NJ
Summary
Knowledgeable and dedicated customer service professional with extensive experience in sales industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
16
16
years of professional experience
Work History
Warehouse Associate
First Staffing Agency
Paterson, NJ
12.2017 - 06.2022
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Pre-assembly of components and assembling products for Amazon and other various companys.
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
Waitress
IHOP
Flemington, NJ
11.2015 - 12.2016
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Greeted new customers, discussed specials and took drink orders.
Cashier Supervisor
Burlington Coat Factory
Flemington, NJ
10.2015 - 12.2016
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Account receivables for the day shift workers and inventory control for various sections within the store.
Restaurant Waitress
La Catena Italian Restaurant
Bridgewater, NJ
03.2012 - 05.2016
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Operate POS systems to cash out customer checks and complete order transactions.
- Completed credit payments via card processing systems.
- Performed specialized alcoholic beverage services such as bottle openings and chiller setup.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Event Hostess & Bartender
Amf Bowling Centers Inc
Greenbrooke , NJ
01.2005 - 09.2015
- Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization and rehearsal, ceremonies and receptions.
- Planned large-scale events such as trade shows, conferences and meetings.
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Handled wiping down tables, sanitizing restrooms and removing trash during each shift to keep areas professional and inviting.
- Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
- Welcomed guests and directed each person to desired party, room or activity.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Education
High School Diploma -
Middlesex High School
Middlesex, NJ06.2009
Skills
- Labeling and boxing
- Wrapping and Boxing
- Inventory Control
- Training and Development
- Teamwork and Collaboration
- Marketing strategy
- POS systems
- Excellent Communication
- Cash Handling
- Food Preparation and Safety
- Event sales
- Meeting planning
- Team Leadership
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Warehouse Associate
First Staffing Agency
12.2017 - 06.2022
Waitress
IHOP
11.2015 - 12.2016
Cashier Supervisor
Burlington Coat Factory
10.2015 - 12.2016
Restaurant Waitress
La Catena Italian Restaurant
03.2012 - 05.2016
Event Hostess & Bartender
Amf Bowling Centers Inc
01.2005 - 09.2015
High School Diploma -
Middlesex High School
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