Jamie Ashmore
Temple ,Ga
Summary
Highly dependable office management and administration professional. Friendly and energetic professional with remarkable communication and prioritization skills.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
City of Temple
08.2022 - 02.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Spinal Rehabilitation/Office Manager
Integrative Body Health
05.2018 - Current
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Maintained cleaned and organized rehabilitation rooms and equipment.
- Helped develop care plans for patients with complex needs and assisted patients with using rehabilitation equipment.
- Coordinated daily activities of patients to support them in their individual care programs.
- Cleaned and maintained therapy area and exercise equipment.
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
Unit Secretary
Tanner Health System
10.2016 - 05.2018
- Completed skilled administrative work to support all office staff and operational requirements.
- Maintained current and accurate medical records for around 20+ patients a day.
- Organized paperwork such as charts and reports for office and patient needs.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Executed administrative duties to facilitate unit tasks and meet team goals.
- Transcribed doctors' medication orders, lab test requests and care plans.
- Coordinated front office duties, including customer service, patient scheduling and billing.
- Located, checked in and pulled medical records for patient appointments and incomplete charts.
Sales Representative
Wade Brothers Homes LLC
10.2014 - 02.2016
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Completed customer contracts and warranties as part of administrative aspects of sales.
Education
Diploma -
Villa Rica High School
Villa Rica, GA4 2010
Certificate - CNA
West Georgia Technical College
Waco, GA9 2012
Skills
- Team Leadership
- Workflow planning
- Office management
- Organizational skills
- Scheduling
Timeline
Administrative Assistant
City of Temple
08.2022 - 02.2024
Spinal Rehabilitation/Office Manager
Integrative Body Health
05.2018 - Current
Unit Secretary
Tanner Health System
10.2016 - 05.2018
Sales Representative
Wade Brothers Homes LLC
10.2014 - 02.2016
Diploma -
Villa Rica High School
Certificate - CNA
West Georgia Technical College