Jamie Ashworth
Denton,TX
Summary
As dedicated, reliable, and goal-oriented Community Manager with the ability to work well with peers, management, and residents. I believe my skills would be a valuable addition to any onsite management team. I am driven and analytical with a positive attitude and excellent work ethics and have proven my ability to balance priorities and excel in both independent and collaborative working environments.
Overview
16
16
years of professional experience
Work History
COMMUNITY MANAGER
Elan Denton - Greystar Management
10.2023 - Current
- Monitor and maintain costs within budget.
- Attained all leasing and occupancy goals
- Handling of all financials, including paying bills in Ops, Reclasses and Accruals’, Prelims, financial calls with owners, variance, and all reporting while meeting all deadlines.
- Addressed and resolved resident complaints and inquiries, maintaining high satisfaction.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
- Facilitated open dialogue among community members by moderating discussions and addressing concerns in a timely manner.
- Developed and managed budget for community projects, ensuring effective allocation of resources and financial sustainability.
- Enhanced member satisfaction, responding promptly to inquiries and resolving issues in timely manner.
COMMUNITY MANAGER
Rockbrook Creek / Harbor Group Management
01.2019 - 09.2023
- Accountable for all property operations which include the following: Currently managing a (6) person staff on 347-unit property while exceeding operational goals and renovation of units
- Reaching goals including 20% renewal increases and increasing market rents by 40% while also maintaining positive NOI
- Handling of all financials, including paying bills in Ops, Reclasses and Accruals’, Prelims, financial calls with owners, variance, and all reporting while meeting all deadlines
- Conducting tours with owners and employees within the corporate setting
- Attained leasing and all occupancy goals even during covid
- Have positive customers service interactions with residents to help deescalate high stress situations and proactive in managing and ensuring that all issues are addressed immediately
- Gather and interpret current market and economic trends that may impact the community
- Monitor budget and maintain costs within budget
- Personally control and safeguard Petty Cash Fund, submit timely reimbursement requests, regularly balance fund
- Hire, terminate, train, motivate and supervise all on-site staff to achieve operational goals
- Have promoted employees to new positions directly under my leadership.
COMMUNITY MANAGER
Overture Highlands / Greystar
01.2017 - 12.2019
- Accountable for all property operations which include the following: Managing a (6) person staff on 250 -unit property while exceeding operational goals.
ASSISTANT COMMUNITY MANAGER
The Station at MacArthur (Greystar)
06.2014 - 12.2016
ASSISTANT COMMUNITY MANAGER
San Simeon Apartments, Riverstone / Greystar Management
02.2011 - 06.2014
LEASING PROFESSIONAL
Alta Vista Ridge, Gables Management Company
03.2010 - 02.2011
ASSISTANT MANAGER
Lane Bryant
01.2009 - 02.2010
Education
BOSTON UNIVERSITY
Boston, MA01.2011
Skills
- Customer Relations
- Staff Training and Development
- Task Delegation
- Workload Management
- Employee Scheduling
- Operations Management
- Customer Relationship Management (CRM)
- Budgeting and finance
- Experience in Onesite, Yardi, Entrata, MRI, Ops, NetVendor, AIRM, LRO, Yieldstar
References
References available upon request.
Timeline
COMMUNITY MANAGER
Elan Denton - Greystar Management
10.2023 - Current
COMMUNITY MANAGER
Rockbrook Creek / Harbor Group Management
01.2019 - 09.2023
COMMUNITY MANAGER
Overture Highlands / Greystar
01.2017 - 12.2019
ASSISTANT COMMUNITY MANAGER
The Station at MacArthur (Greystar)
06.2014 - 12.2016
ASSISTANT COMMUNITY MANAGER
San Simeon Apartments, Riverstone / Greystar Management
02.2011 - 06.2014
LEASING PROFESSIONAL
Alta Vista Ridge, Gables Management Company
03.2010 - 02.2011
ASSISTANT MANAGER
Lane Bryant
01.2009 - 02.2010
BOSTON UNIVERSITY
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